Subcontract Coordinator

As a subcontract coordinator the successful candidate will join a close knit, well organised team who undertake the daily management of ECG's extensive range of specialist subcontractors. The role will require the individual to engage with a wide range of specialist subcontractors via phone, email to plan and effectively manage subcontractor work activities on client site in accordance with client Service Level Agreements (SLA's) & Key Performance Indicators (KPI's). Essential Duties & Responsibilities:

• Coordinate and schedule subcontractor maintenance and reactive visits to client sites.
• Manage and update ECG's CAFM system - Corrigo.
• Manage and update a range of client driven CAFM systems, such as eLogbook's, Maistro.
• Respond to client enquires and provide excellent customer services.
• Ensure compliance with client driven SLA's & KPI's.
• Work effectively & efficiently in fast-paced environment.
  
  Knowledge/use of CAFM systems such as eLogbooks, Maistro, Concerto, etc.
• Previous experience in a similar role - coordination of subcontractor work activities.
• Previous experience/knowledge of the Facilities Management/Building Services Industry.
• Facilities Management Helpdesk Experience.
• Working knowledge of Service Level Agreements and Key Performance Indicators.