Systems & Digital Specialist (Practical Process Improvement)

Phase 1: Foundation & Administration

• System Ownership: Act as the lead administrator for the Corporate PPI SharePoint site, ensuring global accessibility, data integrity, and a seamless user interface.
• Workflow Maintenance: Manage existing Power Automate flows and Power Apps used for project tracking and reporting.
• Technical Support: Serve as the first line of contact for global PPI leads regarding digital tool troubleshooting and "how-to" guidance.
Phase 2: Enhancement & AI Integration
• Systems, Workflow & Asset Modernization: Help improve current Sharepoint site and our PPI Workflow for better user experience and improved access to PPI assets etc
• Custom GPTs: support the Corp PPI and others to create and improve the suite of Custom GPTs. Challenge and stretch our thinking on how we can make best practical use of PPI and AI.
• AI-Enhanced Mastery: Support the creation of Role-Based PPI Mastery pathways, utilizing AI to provide timely feedback, scoring, and personalized coaching to learners.
• Knowledge Database / Best Practice sharing; Develop and maintain a centralized database (ie LLM Wiki) that guides PPI teams by suggesting historical countermeasures and similar project archetypes based on current problem statements. Devise a communication method deliver targeted messages to appropriate process leads.
Phase 3: The Frontier
• Agentic Workflows: Design and pilot AI Agents that participate in the PPI journey ie Value Optimiser - assisting in real-time VSM data analysis, diagnosing value chain bottlenecks, and directing improvement efforts. Automated RCCM : Build context rich systems that use AI to quickly diagnose process failures and suggest high-probability root causes, significantly reducing the "time-to-solve" for sites.
  
  Digital Excellence: Advanced proficiency in the Microsoft Power Platform (Power Apps, Power Automate, Power BI) and SharePoint Architecture is essential.
• AI Literacy: Hands-on experience with Prompt Engineering and integrating LLMs (e.g., ChatGPT) into business workflows. Familiarity with agentic frameworks is a significant plus.
• Building Mindset: A "Prototyping First" approach-you should be comfortable building, testing, and breaking your own tools to find the most efficient solution.
• Lean Understanding: A foundational understanding of PPI/Lean/CI principles (8-Step, VSM, RCCM) is highly useful, though the ability to translate these concepts into digital logic is the priority.
• Communication: Ability to explain complex digital architectures to non-technical PPI practitioners and executives.
• Experience: Bachelor's Degree Computer Science, Engineering, or a related field, plus 1-2 years of experience building digital products or automation workflows.
This Role Is Not a Fit If You:
• Prefer maintaining status-quo systems over building new ones.
• View AI as a "buzzword" rather than a functional tool to be integrated into daily work.
• Are uncomfortable working in an "ambiguous" space where you are defining the roadmap as you build it.
• Prioritize technical complexity over "Simple, Practical, Involve Everyone" (PPI) usability.
• Ability to work independently while collaborating across matrix organization
• Excellent change management and stakeholder engagement capabilities
• Experience in cGMP/regulated environment preferred
• Travel up to 10% as needed
  
  As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.