Tenancy Services Housing Officer

Your new company
We are currently recruiting for an experienced Tenancy Services Housing Officer to join a well-established social housing organisation on a temporary basis.This is an excellent opportunity for a housing professional with strong tenancy management experience who is comfortable managing a varied caseload while also providing support and supervision within a busy housing team.Your new role

• Managing a patch of tenancies and delivering a high-quality tenancy management service.
• Supporting tenants to sustain their tenancies and addressing tenancy-related issues.
• Investigating and resolving anti-social behaviour complaints.
• Managing rent arrears cases and taking appropriate recovery action.
• Conducting tenancy visits, tenancy reviews and estate inspections.
• Assisting with neighbourhood management and community engagement initiatives.
• Providing guidance, support and line management to team members where required.
• Liaising with internal departments and external agencies to achieve positive outcomes for tenants.

What you'll need to succeed

• Previous experience in a housing officer, tenancy services or neighbourhood housing role.
• Strong knowledge of tenancy management and housing legislation.
• Demonstrable line management or supervisory experience.
• Excellent communication and stakeholder management skills.
• Ability to manage a demanding and varied workload effectively.
• Full UK driving licence preferred.

What you'll get in return

• Immediate start available.
• Competitive hourly rate.
• Hybrid working arrangements.
• Opportunity to gain experience within a respected social housing organisation.
• Strong potential for the contract to be extended beyond the initial 4-week period.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk