Training Delivery Partner

Why apply for this role?

Children’s Hearings Scotland (CHS) is undergoing an exciting period of reform designed to make a step change in improving outcomes for children who need us most.

As a Trainer at CHS, you will play a key role in developing the knowledge, skills, and confidence of volunteers and employees across the organisation. Through the design and delivery of engaging learning experiences, you will help ensure that people are equipped to deliver high-quality services and support positive outcomes for children and young people.

Working collaboratively with colleagues from across CHS, you will identify learning needs, develop effective training solutions, and deliver learning programmes that support organisational priorities and continuous improvement. You will create inclusive and accessible learning environments that encourage participation, promote best practice, and enable individuals to reach their full potential.

A key aspect of the role will be ensuring that learning is informed by the experiences and perspectives of children and young people, as well as those who support them, helping to embed a culture of learning, development, and continuous improvement throughout the organisation.

For information on how to apply, please see bottom of the advert.

Key Responsibilities

• Delivery of in-person and virtual learning solutions for the CHS volunteer community, including pre-service training, continuous learning opportunities, and individual learner support.
• Close partnership with Tribunal Delivery Managers (TDMs) and their teams to ensure the delivery of cohesive, consistent and impactful learning solutions.
• Management of learner pathways, monitoring and tracking progression, and reporting completion metrics.
• Cultivate meaningful and supportive relationships with our volunteer community and regional Area Support Teams to develop a thorough understanding of learning needs and experiences.
• Foster a learning culture across CHS that promotes continuous improvement and development, encourages active learner engagement, and supports both individual and organisational growth.
• Support the design and delivery of innovative learning initiatives on a project-by-project basis, to continually enhance the national curriculum and learning offer.
• Identify skills gaps and learning requirements and report back findings to support ongoing development aligned with organisational objectives.
• Support the continuous development of volunteers, empowering them to realise their potential and enhance their knowledge and skills to support the sustained delivery of high-quality tribunals.
• Work closely with Tribunal Delivery Managers (TDMs) and their teams to coordinate and support Local Learning initiatives.
• Conduct periodic evaluations of learning programmes and modules to maintain high-quality, relevant content and drive continuous improvement.

Our Learning team

Our learning team comprises of two Training Delivery Managers (Tribunals and Engagement and Experience), Learning and Development Coordinator, x2.6 Training and Delivery Partner, Digital Learning Designer and x2 Learning and Development Administrator. The role of the team is to design and deliver learning and development opportunities for our volunteer community and National Team, and to raise the profile of who we are and what we do. We live and breathe our vision, mission and values, and the team is passionate about delivering high quality work.

Life at CHS

As an organisation that works within the children’s hearings system, we are passionate about making a positive contribution to improving outcomes for Scotland’s infants, children, and young people. Our values are at the very heart of what we do every day. By working with us, you will be joining a diverse community of colleagues and volunteers.

At CHS we are proud to celebrate difference. We all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself.

We offer an excellent benefits package, from health and wellness to finances and family. including: generous annual leave, flexible working and other leave policies, fantastic pension, Employee Assistance Programme, development opportunities, and wider employee wellbeing initiatives.

You can read more about our core values on our website as well as view an introductory video to our organisation. We also offer a generous benefits package from hybrid working, flexi hours and a fantastic pension scheme - you check out our full benefits summary on our website.

Diversity and Inclusion

CHS is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and are committed to providing any reasonable adjustments required during application and assessment process, and upon joining us.

How do I apply?

For more details and to apply, please download the application pack from the CHS website which includes a full job description, a person specification and the link to application.

Please note that CVs are not accepted.

While you may choose to use tools such as Artificial Intelligence to assist with your application, it is essential that all content reflects your own experiences and is factually accurate. Any material that misrepresents your background—whether copied from others or generated by AI—may lead to your application being withdrawn. Internal candidates could also face disciplinary procedures if such misrepresentation is identified.

Closing Date: Midnight on Tuesday 10 November 2026.

After the closing date, this role profile will not be available on our website, so please save a copy when you apply.