Transport Operations Lead

Love keeping things running smoothly? Enjoy solving problems and being the person people turn to when they need help? We're looking for a Transport Operations Lead to help keep our Larkhall operation moving. You'll be a key point of contact for our self-employed delivery crews, supporting them throughout the day while making sure our vehicles stay safe, compliant and ready to deliver the brilliant service AO is known for. This is a great opportunity for someone working in Transport Admin, Transport Coordination or Logistics who wants to take that next step and get more involved in the day-to-day operation. At AO, no two days are ever the same. One minute you'll be helping a crew get back on track, the next you'll be arranging vehicle maintenance, checking compliance, or welcoming a new starter into the team.,

• Supporting our network of self-employed delivery crews and helping them deliver brilliant service.
• Keeping an eye on the day-to-day operation and jumping in to solve problems when they arise.
• Carrying out vehicle and compliance checks to keep our fleet safe and road-ready.
• Coordinating vehicle maintenance and repairs.
• Supporting new starters and helping them settle into life at AO.
• Building great working relationships with drivers, contractors and colleagues.
• Helping create a safe, positive and successful depot environment.
• Working closely with the management team to keep everything running smoothly.
  
  Experience in Transport Administration, Logistics, Distribution or a similar operational role.
• Enjoy being organised and keeping lots of moving parts under control.
• A natural problem solver who stays calm when things get busy.
• Comfortable building relationships with drivers, contractors and colleagues.
• Knowledge of transport compliance and safe loading practices.
• Happy taking ownership and getting stuck in when needed
• Full UK Manual Driving Licence.
Nice to have, but not essential:
• Experience supporting drivers or contractor networks.
• Basic vehicle maintenance knowledge.
• Previous experience in a lead, coordinator or team support role
  
  We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we're more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU.

£28,309 per Year Permanent,
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme
AO's secret sauce? The people. So if you're looking for a role where you can take on more responsibility, develop your operational skills and be part of a team that genuinely cares, we'd love to hear from you., One of our recruitment team will be in touch soon with an update as soon as they can. In the meantime, why not check out what life at AO is all about! Explore Now Current / last job title
• Company name
• Time in current job
• When can we call you?
• Describe your responsibilities
• Takes just 2 minutes to complete!AO is for everyone! We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. Read more How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.