Warehouse shift manager

We are delighted to be supporting our client in the recruitment of a Warehouse Shift Manager. This is a key operational role, responsible for overseeing the day-to-day running of the warehouse during assigned shifts. The successful candidate will lead a team of Warehouse Team Leaders and operational staff, ensuring the efficient, accurate and safe receipt, storage and dispatch of goods while maintaining high standards of productivity and compliance.

Key Responsibilities

• Supervise warehouse operations to ensure excellent service delivery to all customers.
• Professionally manage and support all staff under your supervision, ensuring adherence to company and departmental procedures.
• Guide and assist Team Leaders with their daily responsibilities.
• Liaise with customers and final-mile providers as required, ensuring timely updates and smooth operations throughout each shift.
• Ensure compliance with relevant processes, including customer and UKBF procedures.
• Maintain a cost-effective shift operation, minimising overtime and lieu hours.
• Ensure trucks are released in line with departmental procedures.
• Identify improvement opportunities, highlight training needs, and report these to management.
• Ensure timely completion of staff timesheets and appropriate allocation of breaks.
• Oversee visitor management within the warehouse facility.
• Ensure safe and compliant use of all vehicles, equipment and manpower, including pre-use checks.
• Confirm staff are fully trained for all tasks and equipment they use.
• Prepare the warehouse to receive incoming flights and maintain high standards of housekeeping post-breakdown.
• Work collaboratively with other operational managers to allocate manpower effectively.
• Communicate with departments such as Ground Handling, Cargo Services, Aviation Services and Motor Transport to support a smooth operation.
• Manage weekly staff rosters, including annual leave, time in lieu and banked hours.
• Cascade changes to procedures and distribute relevant memos to staff.
• Conduct annual performance reviews for team members.
• Ensure all incident and accident reporting is completed in line with company procedures.
• Oversee refuelling and charging of vehicles and equipment.
• Report and document any damages or shortages identified during unloading.
• Ensure safe handling and disposal of waste materials.
• Comply with all Health & Safety responsibilities and warehouse operational processes.
• Complete process and procedure documentation as required.
• Carry out workplace and security inspections.
• Undertake departmental risk assessment reviews.
• Act as a trained First Aider within the department.

Safety, Security and Compliance

• Demonstrate a thorough understanding of all safety and security responsibilities relevant to the operation.
• Promote a safe working environment, reducing incidents and accidents through proactive management.
• Investigate incidents in line with company policy and implement preventative measures.
• Promote data protection awareness and ensure compliant handling of personal data.

Does this sound like an opportunity for you? If so, why not apply?