Workplace Coordinator

of facility operations, freeing up our customers to concentrate on their business.

• Responsibility for the day to day running of Radio Studio's and TV Mezzanine Camera.
• Co-ordinate bookings for Reception Radio/TV Studio's and organise Reception Staff for Out of Hours Meet and Greets.
• Liaise with Radio Planning to ensure smooth running of Radio Studios.
• Liaise with TV/Radio Programme Production Teams to ascertain any requirements needed pertaining to Guests / Interviewees.
• Allocate Hot Desks in Reception for visiting members of Staff.
• Raise Work Orders and follow financial processes/reporting requirements
• Compiling and issuing Building User Guides.
• Work closely with the on-site team to ensure successful operation of the reception area at all times
• Effectively administer the access system
• Ensure F reactive enquiries are completed to satisfaction and closed out in the appropriate timescale.
• Carry out proactive checks throughout the day on all aspects of the business.
• Manage all aspects of H&S in common areas, (non-production areas), to ensure a safe working environment for all users of the premises, offering sound and proficient advice in accordance with contractual requirements.
• Undertake quality and KPI audits.
• Responsible for incident management reporting and implementing escalation procedures as required
• Fire Evacuations - in the event of an evacuation act as the incident control officer/ fire warden.
• Liaising with the client at a local level on a daily basis.
• Monitor and manage customer perception and satisfaction.
• First Aid - maintain all supplies for common areas
• Churn - assist BBC Staff with any minor office moves
• Waste Management is managed in conjunction with BBC / Workplace targets
• Permit Office - on site liaison between contractors and permit office.
• Signage- ensure all site signage is current and compliant.
• To assist visitors, audience members, VIP's and general public in their use of reception space and the site
• Ensure the Reception diary is up to date at all times to ensure smooth running of system
• Ensure the kitchen are clean and well stocked will all supplies.
  
  Good planning, organisational and communication skills, with excellent interpersonal skills
• Able to work under pressure and meet deadlines.
• Must be flexible and a sense of teamwork is essential.
• Excellent client relationship building skills
• Methodical worker
• Ability to work within team but self-motivated to work unsupervised when required.
• To be able to work under pressure to balance conflicting deadlines is essential.
• Good Health and Safety knowledge
• Self-motivated, resourceful and resilient
• Understanding business and operational needs
• Must be IT literate
Desirable Qualifications
• IOSH
• First Aid Certified
• Fire Precaution Training
Experience with:
• Finance systems
• Fire Warden duties
• Switchboard systems
  
  Salary: £26,208 per annum
Working Hours: 08:30 - 17:00 Monday to Friday Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. About EMCOR UK,
• Industry leading maternity & paternity policies
• Refer a friend scheme - worth £500 per referral
• GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive learning & development opportunities, including opportunities for progression
• Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
• Bike To Work Scheme
• Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
• Dental scheme
• Access to health assessments
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries