To deliver a five-star, professional food and beverage service to guests, ensuring every interaction exceeds expectations and creates memorable experiences. The role supports the smooth, efficient, and faultless operation of food and beverage service across the resort. , Key Responsibilities Guest Experience & Service

Provide friendly, professional, and attentive service at all times
Serve food and beverages across breakfast, lunch, afternoon tea, dinner, and room service
Anticipate guest needs and deliver a "+1" service experience
Communicate confidently with guests to ensure expectations are exceeded
Handle guest requests and feedback promptly and professionally
Prepare and maintain restaurant and service areas to 5 standards
Assist with hosting, seating, and serving guests
Support smooth coordination between kitchen and front of house
Ensure cleanliness, presentation, and organisation of all service areas
Assist with polishing, cleaning, and resetting for service
Work collaboratively with the F&B team to maintain a positive and productive environment
Support colleagues during busy service periods
Communicate effectively with kitchen and other departments
Assist with stock control, restocking, and equipment organisation
Ensure all service duties are completed efficiently and on time
Follow SOPs and contribute ideas for continuous improvement
Follow all food hygiene, allergen, and licensing regulations
Maintain a safe working environment at all times
Report hazards or issues using "see it, sort it, fix it" approach
Work in line with The Torridon's sustainability policies
Minimise waste and support environmentally responsible practices

Passionate about hospitality and guest service
Positive, friendly, and team-focused
Strong attention to detail and high standards
Willingness to learn and develop
Previous experience beneficial but not essential
Friendly and approachable
Driven to deliver excellence
Honest and reliable
Passionate about making people feel special

The Torridon is a family-owned, five-star boutique resort set amidst 58 acres of magnificent parkland on the shores of Loch Torridon in the Scottish Highlands. Surrounded by rugged mountains, dramatic scenery, and shimmering lochs, it offers one of Scotland's most spectacular and secluded escapes., Benefits of Working at The Torridon

2 The Torridon jobs in Scotland