Based at our facility in Perth, the successful candidate will be responsible for leading, supporting and developing a nationwide team of engineers and all Workshop and Field Operations throughout North Scotland. The successful applicant would also hold a place on the management group and be responsible for the continued growth of the company's aftersales business. The successful candidate is required to live within commuting distance.,

Responsible for all field and workshop activities in area of responsibility
Responsible for the delivery of Service Department budget and other Key Metrics
Pursues new possibilities to improve aftersales service, including customer visits
Monitors high-level product problems/concerns and seeks commitment from appropriate departments/units so that necessary actions can be taken
Develop and manage a team to achieve expected individual and department performance metrics and goals

Experience and/or knowledge of the Forestry industry (desirable but not essential)
Experience of leading a modern customer support organisation in a dynamic and demanding environment to provide market leading customer service
Experience of managing a team of high performing engineers
Ability to utilise modern business systems
Knowledge of current Health & Safety legislation
Full UK Driving Licence
Excellent communication and customer service skills
Flexible mindset and the ability to lead change
Ability to engage and inspire others

Founded in 1837, John Deere is an iconic company providing advanced products and services for agriculture, construction, forestry, ground care and power systems. John Deere Forestry is the world's premier designer and distributor of forestry equipment.

At John Deere, we recognise that our people are our greatest asset. With over 70,000 employees worldwide, we offer real opportunities to grow locally and globally. We provide comprehensive and competitive rewards package including:
25 days' holiday + bank holidays (increasing with service)
Option to sell holidays
Competitive bonus scheme
Market-leading pension scheme with up to 12% employer contribution
Group Income Protection & Life Assurance
Inclusive working environment
Ongoing investment in your development and career progression

1 John Deere jobs in Scotland