Client Experience Host

Watches of Switzerland Group View all jobs

Glasgow
Permanent
Full-time

14 hours ago

Job Description

Do you have excellent organisational skills?
Do you see yourself growing and developing your career in luxury retail?
Are you good at finding solutions that meet the specific needs of clients?
Can you see yourself representing our brand with confidence and knowledge?
Our Client Experience Hosts are passionate about what they do! A team player with a keen eye for detail you will play a vital role to ensure our clients always receive an exceptional and memorable experience. Focusing on ensuring all client experience stations are well stocked and maintained you will also assist the Sales Consultants within the showroom and VIP room in the delivery of an exceptional client experience.

About you

A positive, "can-do" attitude
Organised with a keen eye for detail
A passion for delivering exceptional client experience
Experience of making and serving beverages
A great communicator with a natural flair for striking up conversation
Eager to learn and build on your retail and product knowledge
A flexible team player who is always ready to go the extra mile
Strong business acumen and an interest in fine watches

About Us

Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.

The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

Holiday Purchase Scheme
24/7 Employee Assistance Programme
24/7 Virtual GP service
Share Save Scheme
Enjoy your Birthday Off
Free Wellbeing Tools
Generous Discount Scheme
Enhanced Maternity Pay

#s1-Gen

Do you have excellent organisational skills? Do you see yourself growing and developing your career in luxury retail? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge? Our Client Experience Hosts are passionate about what they do! A team player with a keen eye for detail you will play a vital role to ensure our clients always receive an exceptional and memorable experience. Focusing on ensuring all client experience stations are well stocked and maintained you will also assist the Sales Consultants within the showroom and VIP room in the delivery of an exceptional client experience. About you

A positive, "can-do" attitude
Organised with a keen eye for detail
A passion for delivering exceptional client experience
Experience of making and serving beverages
A great communicator with a natural flair for striking up conversation
Eager to learn and build on your retail and product knowledge
A flexible team player who is always ready to go the extra mile
Strong business acumen and an interest in fine watches

Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
Holiday Purchase Scheme
24/7 Employee Assistance Programme
24/7 Virtual GP service
Share Save Scheme
Enjoy your Birthday Off
Free Wellbeing Tools
Generous Discount Scheme
Enhanced Maternity Pay

1 Watches Of Switzerland jobs in Scotland