Creating memorable experience to our guest by using emotional engagement and high attention to details.
Being familiar with all menus and all products available.
Cleaning and setting up tables.
Taking orders for our wonderful guests.
Making sure that all food service areas are maintained to the highest level of cleanliness and hygiene.
Assisting with the restaurant within house telephone calls and messages from guests as well as taking reservations to the company standards.

We are looking for a Food & Beverage Assistant to join our family! We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment., Previous experience in a similar role within a luxury hotel or high-end restaurant environment is preferred.
Excellent customer service and interpersonal skills, a keen attention to detail, and the ability to handle high-pressure situations with grace.
A friendly, enthusiastic, and professional with a strong passion for hospitality and ensuring guests have an unforgettable experience.
Ability to work effectively within a team, collaborating with colleagues across different departments to ensure smooth service and guest satisfaction.

The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA's Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.

£13.61 OTE per hour, plus other exciting benefits and perks!Full time / Part time, £13.61 OTE per hour, plus other exciting benefits and perks!
Holiday allowance starting at 28 days and increasing with length of service to 36 days.
Nutritious free meals on duty.
Fantastic recommend a friend bonus scheme worth up to £600.
Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
Excellent development opportunities with 80% of our managers being home-grown.
Two paid volunteering days each year, so we can give back to our communities.
Access to the Employee Assistance Programme through our partners at Hospitality Action.

1 Red Carnation Hotels jobs in Scotland