Provide 3rd line technical support and act as an escalation point for complex infrastructure issues.
Design, implement, and support Microsoft Azure and Microsoft 365 solutions.
Manage hybrid cloud environments, networking, backup, and disaster recovery.
Support security technologies including Microsoft Defender, Sentinel, and Conditional Access.
Automate routine tasks using PowerShell and modern management tools.
Deliver proactive service improvements and infrastructure optimisation.
Work closely with Service Desk, Projects, and Consultancy teams to deliver outstanding customer outcomes.
Produce technical documentation and support client onboarding projects.
Azure
Cloud
Cisco
Support
Microsoft 365
Microsoft Intune
PowerShell
Security
SharePoint
Veeam
Windows
Office 365
DevOps

Experience with a number of the following technologies: Microsoft Azure, Microsoft 365, Windows Server, Microsoft Entra ID / Hybrid Identity, Microsoft Intune, Exchange Online, SharePoint, Teams, Cisco Meraki networking, Veeam Backup & Replication, Microsoft Defender, Sentinel, and PowerShell scripting.
Experience within a Managed Service Provider (MSP) environment would be highly beneficial.
Strong troubleshooting skills.
Excellent communication skills.
A genuine passion for technology.
A willingness to learn, develop, and grow our career.

We are one of Scotlands leading Microsoft Partners, and we are looking for an experienced Infrastructure Engineer to join our growing Managed Services team in Edinburgh on a hybrid basis. This is a hands-on technical role where you will help support, improve, and modernise client IT environments across Microsoft Azure, Microsoft 365, networking, security, and cloud infrastructure. We offer a competitive salary, private healthcare, a contributory pension, buy and sell annual leave, a home broadband contribution, an annual personal technical training budget, Microsoft certification bonuses, and industry-leading training and career development. We are an employee-owned business with a collaborative, supportive culture and a strong reputation as a family-friendly employer with excellent work-life balance.

1 Quorum Network Resources jobs in Scotland