Job purpose: ACTUAL CLOSING DATE: Applications must be received by 29 November 2026 at 11:55PM

Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents.

INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE.

Location: David Dale House, Blantyre

Hours: 35 hours per week, Fixed Term: 2-year programme

Work Pattern: Monday to Thursday, 8:45am to 4:45pm, Friday 8:45am to 4:15pm

Salary: £25,183 per year

About the role

South Lanarkshire Council is recruiting a Clerical Assistant (Modern Apprentice-Business Administrator) to join the Sundry Debt Team.

You will carry out general clerical tasks, following established procedures and instructions to support the Sundry Debt team.

You will handle enquiries about billing and collecting Sundry Debts, including Social Work and Housing and Technical Resources accounts.

Your responsibilities will include:

Provide clerical support to help the team deliver an effective service, maintaining high standards of security and confidentiality.

Process correspondence and documents to present service information clearly and concisely.

Analyse and process reports and claims, regularly reviewing and cross-checking them against all in-house systems.

Keep the Sundry Debt system and suspense accounts accurate and up to date.

Support in-house billing and debt recovery by maintaining payment arrangements and contacting customers about bills, arrears and missed payments.

Work effectively with internal and external customers and stakeholders to support the team’s service.

What will I learn? A Modern Apprenticeship is a paid job that combines practical work experience with training towards a recognised qualification. You will learn skills for your role, put them into practice at work and earn a wage while you learn.

You will also complete training with a college or training provider through day release/block release/workplace learning. We will give you time and support to work towards your qualification.

The apprenticeship is a fixed-term contract for 2 years.

You will be expected to achieve an SVQ Business and Administration SCQF Level 6 during this time

What qualifications or qualities are required? Before you apply, please check that:

You are aged 16 or over by the expected start date 5 January 2027
You meet the essential criteria in the job profile
You have the right to live and work in Scotland
You can complete all requirements of the SVQ qualification

How to apply

Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents

Tell us what interests you about this apprenticeship, and what skills or personal qualities would you bring to the role.

Tell us about a time you had to organise your time to get something done. What did you do to stay on track?

Imagine you are learning a new task and are unsure what to do next. How would you get the help you need?

In this role, you will work with colleagues and help customers. What would you do to help people feel welcome, listened to and respected?

If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.

Please apply online - All correspondence will be via your email address

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.

Preferred candidates will be required to complete a Level 1 disclosure check, prior to a formal offer of employment being made.

Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.

Overseas Criminal Records Check

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of 12 months in the past 10 years.

Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement

The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.

As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

Enrolment in award winning local government pension scheme

To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.

Up to 33 days annual leave

Public holiday entitlement (up to 10 days)

Occupational sick pay

Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.

Employee Discounts – including discounts at the cinema.

Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

About Us

South Lanarkshire Council is the unitary authority serving the South Lanarkshire council area in Scotland. The council has its headquarters in Hamilton, has 16,000 employees, and a budget of almost £1bn. The large and varied geographical territory takes in rural and upland areas, market towns such as Lanark, Strathaven and Carluke, the urban burghs of Rutherglen, Cambuslang, and East Kilbride which was Scotland's first new town.

Our vision is for South Lanarkshire as set out in our Economic Strategy is to have one of the strongest and most dynamic economies in Scotland, where businesses, communities, and residents achieve their full potential and prosper.

We will achieve this through three key interrelated themes:

People - skills, learning and employability

Place - physical infrastructure and place

Business - business development and growth

About the Team

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council / South Lanarkshire Leisure and Culture is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.

South Lanarkshire Council / South Lanarkshire Leisure and Culture is also committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.

1 South Lanarkshire Council jobs in Scotland