As a Sales Executive, work as part of a dynamic sales team in partnership with Technical Trainers and Business Development Team to react to customer requirements and offer training solutions covering a whole portfolio of technical services. Key Responsibilities and Duties:

Inbound Enquiries Management - Key account focused Inbound Enquiries Management
Managing the marketing enquiries from Academy inbox
Taking calls
Generating quotes
Maintaining CRM data accuracy
Enquiry follow up and management
Client Database Management - Client Database Utilisation. Interrogating client details and contacting clients.
Utilising CRM (SPECTRE)
Utilising CRM (Administrate)
Utilising CRM (Octoplus)
Utilising trade body databases
Utilising public course attendee data
Utilising social media (LinkedIn)
Cold Calling
Client management
Client management. performing client visits.
Performing the activities as designated on the academy client database
Attending conferences
Attending marketing events
Collaborating with other sales representative, with focus towards specified sales individuals
Objective orientated working - Objective orientated working. Delivery and accountable to set objectives; with key account focused objectives
Timescales for management of new enquiries
Timescales enquiries follow up stage 1
Timescales enquiries follow up stage 2
Timescale for quotation delivery
Timescale for chasing purchase order
Records management - Records management. Performing set objectives
Records management. Performing set objectives
Maintaining records
Client feedback management
Client feedback management. Periodic reviews of feedback and implementation of associated improvements
Upselling based on feedback
Communicating feedback to relevant stakeholders
Managing and monitoring feedback KPI's
Able to openly communicate with all relevant parties
Perform the set objectives and tasks
Monitoring performance to budgets
Performing profitability calculations, analysing when expected profitability targets have not been met

Strong written and verbal communication skills
Ability to set instructions for team & set deadlines
Presenting internally & externally to Auditors, senior internal audiences
Lead Digital platform use
co-ordinate workshops/others to write & critique instructions, procedures & standards
Adhere to quality best practice and Quality performance indicators
Manage escalated records
Knowledge of training course delivery and management application
Adaptable to business needs

At TÜV SÜD Group we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD Group., At TÜV SÜD Group, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives.

2 Tuv Sud jobs in Scotland