GLASGOW ASSOCIATION FOR MENTAL HEALTH

GAMH COMMUNITY HUB

JOB DESCRIPTION & PERSON SPECIFICATION

POST: COMMUNITY CAFÉ CHEF/COORDINATOR

ACCOUNTABLE TO: SERVICES MANAGER

REPORTS TO: PROGRAMME MANAGER

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GAMH - Our Approach

Glasgow Association for Mental Health is an independent Scottish charity

that provides community based support to the people of Glasgow and

their communities. The services and opportunities we offer help people

who are recovering from mental health problems to live the lives THEY

want to live. We also support Carers, including Young Carers and

promote the equality, inclusion and human rights of people who have

been affected by mental ill health. We work with people in ways that

encourage hope (belief that recovery is possible) learning and self

confidence. We recognise that people are the experts in their own lives

and their own health. They are experts by experience and have the

right to make their own choices and decisions.

We recognise that the effects of inequality and stigma and discrimination make recovery more difficult than it should be and undermine people’s sense of wellbeing. As an organisation we work to ensure that both as a service provider and as an employer, we avoid discrimination and promote fairness and inclusion for everyone.

Purpose

The GAMH Community Hub is planning to develop an on-site Community Café, providing delicious and nutritious food to service users, volunteers and staff at the GAMH Hub.

Key to this role will be the requirement to engage and lead a small team of trainees and volunteers in the operation of the kitchen and café, where you will be required to support trainees and volunteers to build skills and confidence in food preparation and cooking.

It is anticipated that the café will serve food from 10am – 2pm each day. You will also be organising baking and food prep in the afternoons and provide catering for occasional in-house training sessions and social events. The role will also include responsibility for the stock control and management of a small in-house Community Fridge and delivering occasional cooking classes.

The Hub receives fit-for-consumption food from Fareshare which is used in the café and to stock our on-site Community Fridge. Due to the unpredictable nature of items delivered through Fareshare, it is important that the Community Chef has a creative approach to food and a commitment to minimising food waste.

As Community Chef, you will have extensive catering experience and experience of supervising others in a catering environment. You will work as part of the wider Hub team and will require to be ‘hands-on’ with the day-to-day running of the kitchen and café.

Main duties and responsibilities:

1. Develop a vibrant Community Café within the GAMH Community Hub, creating a welcoming environment for café patrons and an exciting workplace for volunteers and trainees.

2. Plan and implement a menu that is tasty and nutritious and in line with health and safety standards and healthy eating guidelines

3. Effectively organise kitchen and café processes and provide leadership and direction to volunteers and trainees.

4. Assume responsibility for all aspects of food health and safety in line with Cooksafe guidelines

5. Deliver high quality cooking sessions for Hub volunteers, trainees and service users

6. Effectively use the surplus food received from Fareshare to create meals for daily consumption and to stock the Community Fridge.

7. Manage stock control and keep good records

Key Elements of the Role

Leadership and Supervision

· Providing day-to-day supervision for Hub Volunteers and service users in food handling

· Support and Development of food knowledge in the Hub

· Support Hub staff with volunteer induction process and provide appropriate support and training for volunteers, service users and trainees.

Operations

· Adhere to all operational guidelines in relation to stock pick up from Fareshare, stocking Community Fridge, labelling food, recipe suggestions, stock taking, food hygiene systems and customer services.

· Liaise with Fareshare and other food donors.

· Ensure operational standards including customer services, health and safety and food and hygiene are maintained.

Communications and Reporting

· Establish community engagement tools and processes to seek regular feedback from Hub customers.

· Prepare and develop communications including social media around food related activity

· Support the completion of annual funder reports and evaluation as required.

Safe Guarding

Act in accordance with GAMH Safeguarding policies and procedures that support the safeguarding of individuals from harm or abuse at all times.

Health and Safety

Work effectively and follow lone working practices which encourage effective and safe practice.

Ensure that you are aware of and comply with GAMH policies, procedures and practices designed to protect the health, safety and security of all employees.

(GDPR)General Data Protection Regulations

GAMH complies with all aspects of data protection and takes seriously its duties, and the duties of its employees, under the General Data Protection Regulation 2016.

The GDPR (2016) applies to personal information that is "processed". This includes obtaining personal information, retaining and using it, allowing it to be accessed, disclosing it and, finally, disposing of it.

Essential Person Profile

This post will mostly involve working directly with vulnerable adults it is subject to a satisfactory Protection of Vulnerable Groups (Vulnerable Adults and Children) check. Two satisfactory references and confirmation of your right to work in the UK.

Essential

Desirable

Qualifications

Demonstrable commitment to professional development

Hold SCQF Level 6 or above i.e. City & Guilds/NC/SVQ or equivalent in cooking

Experience, Skills and Abilities

Attributes and Values

Strong demonstrable skills in preparing and cooking a variety of food suitable for the local community.

Confidence and successes working in a kitchen and supervising others

Confidence and effectiveness sharing your cooking skills

Good understanding of HACCP and general food/kitchen health and safety

Experience working within a budget and some budgetary responsibilities

Good time management and organisational skills and ability to deal with a busy kitchen environment

Commitment to learning and development

Knowledge, understanding of, and commitment to, equality of opportunity, anti-discriminatory practices and inclusion

Effective communicator, written and verbally with a warm, professional,

and friendly manner.

Enthusiastic, compassionate and kind

Committed to providing a positive participant experience

A commitment to flexible working

A good understanding of nutrition and working with fresh seasonable food

Manage and lead a working kitchen

Confidence and understanding engaging with people in the community

Confidence using digital technology

Social enterprise / third sector experience

Provide training and development

to others

1 Glasgow Association For Mental Health jobs in Scotland