Work closely with all staff to ensure customers receive and return their vehicles in a timely manner.
Ensure the continued excellence in customer service and damage standards; and achievement of all KPIs in these areas.
Ensure all administration is completed accurately according to operating procedures.
Process all workshop vehicles according to operating procedures.

Would you like to be part of the Europcar team? Are you someone who enjoys customer facing roles and working as part of a diverse team? We are looking for a Customer Service Assistant at our Edinburgh Airport location to work as part of our vehicle returns team.
A full, valid clean driving licence, with a minimum of 4 years driving experience is required
Excellent communication and face to face interpersonal skills
Ability to work as part of a team in a fast-paced environment
Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.
Car rental/sales experience is desirable but not essential (training will be provided

Competitive Basic Salary
Bonus earnings potential
Starting 5.6 weeks holiday (including bank holidays)
Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
Pension and a life insurance scheme
Discounted car hire rates across our network
20% discount on EE mobile phone contracts
Confidential legal and support service through BUPA
Career progression and development
forms part of current non contractual benefit offering

1 Europcar Group Uk Limited jobs in Scotland