Providing a friendly and efficient service to guests at all times ensuring company policy and procedures are complied with at all times
Assuming Night Manager tasks, as required, when the Night Manager is dealing with priorities on shift
Arranging collection, delivery and storage of guest luggage, ordering and delivering newspapers and maintaining the cleanliness of public areas during the night
Providing general security in the Hotel and carrying security back up procedures, as requested and informing the Night Manager of issues to ensure that they are dealt with effectively
Cashing up procedures
Following the check in and check out policy procedures for guests arriving late or departing early
Answering the phone during the night, collecting breakfast orders and providing lounge and room service, charging as appropriate to guest accounts
Ensuring the restaurant is set up and prepared for Breakfast

Do you enjoy delivering excellent customer service?
Are you a great team player?, Previous experience in a quality hotel
Experience of Night shift
Excellent communications skills
The ability to work well under pressure with a positive, 'can do' attitude
Excellent customer service skills
Experience of using a Front Office Management system, e.g., Opera
Ability to work a variety of shifts, depending on the needs of the business

The Millennium Hotel Glasgow is a striking Victorian building, located in the heart of the city's cultural and retail activities and stylish guest rooms. Guests staying in Club and Suite accommodation can enjoy upgraded in-room amenities and access to the private Club Lounge.

Cash Health Plan cover option
£12.71 per hour
Career development pathways and regular salary reviews
Employee Discounted Accommodation and F&B discounts worldwide!
Life Assurance, where applicable
Apprenticeship/Placement/Training opportunities
Meals Provided on Duty
Social Events, Wellbeing and Team Activities
Uniform
Length of Service related holiday scheme
Recommend a Friend Scheme, where eligible

1 Millennium Hotel And Resorts Uk jobs in Scotland