Working closely with the Clinical Director, you will take an active role in the day-to-day management and operation of the practice, helping to create an environment where both our people and patients can thrive.,

Leading, coaching and supporting members of the practice team
Line managing and developing the administrative team
Supporting recruitment and workforce planning alongside the Clinical Director and central recruitment team
Overseeing inductions, probation reviews, 1:1s, appraisals and employee development
Managing absence, holiday allocation and rotas as required
Organising and supporting regular management and team meetings
Dealing confidently and sensitively with complex or confidential employee matters
Acting as a key point of contact for staff concerns and conflict resolution
Supporting the management and resolution of client complaints
Promoting consistently high standards of customer service
Encouraging and supporting colleagues with CPD and development opportunities
Working with the Clinical Director to maintain health and safety and compliance standards
Supporting financial efficiency, including practice fees, debt management and stock control
Identifying opportunities to improve practice processes, efficiency and performance
Taking a strategic view of practice development and supporting the transition into the new hospital

We are looking for someone who is a confident and capable manager who enjoys working with people and making a positive difference to the way a team operates.
Professional, approachable and empathetic
A confident communicator who can build effective relationships at all levels
An experienced coach who enjoys developing and motivating others
Organised, proactive and able to prioritise effectively
A natural problem solver who is comfortable challenging the status quo constructively
Confident managing sensitive and complex people matters
Commercially aware and able to identify opportunities to improve efficiency
Detail-focused while maintaining an understanding of the bigger picture
Comfortable working collaboratively with clinical and non-clinical colleagues
Experience of project management would be advantageous, and CIPD Level 5 or equivalent HR knowledge would be desirable.

Isabelle Vets is looking for an experienced and motivated Practice Manager to join our team in Guernsey.

Competitive salary - dependent on experience
Paid holiday including bank holidays
CPD allowance from £1750 per annum, on successful completion of probationary period
Relocation allowance of up to £500 and flights paid for!
Health Shield - wide ranging contributions for health and wellbeing treatments - from dentistry to sports massage
RCVS Membership paid and two other membership subscriptions
VDS cover
Enhanced paternity, maternity, adoption, shared parental leave and surrogacy pay
Discounted veterinary fees
My Perks - offers, discounts and cashback on shopping, travel, entertainment and much more
CPD/training support
Company sick pay
Annual pay reviews
Focus on employee wellbeing
Career progression opportunities, A maximum flat rate of 20% tax on all your earnings
No Road Tax
No VAT
70 miles from the coast of England and 30 miles from the coast of France

2 Armstrong Vets jobs in Scotland