From check-in to departure, you'll deliver exceptional customer service for our guests. You inject the 'wow' factor into our welcome. For those moments when we haven't got it just right, you'll listen and most importantly act. Passionate about creating outstanding experiences, you'll walk in our customers shoes - putting them at the heart of everything you do. What we need from you

Reception and booking system experience - this might be the next step you've been waiting for
Leadership - a natural leader- we want happy, confident, motivated teams

We're a family business through and through - family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

Listen - we don't make assumptions; we listen to what our guests have to say - the good and the bad
Team focus - there are no egos here, just hard-working people who love creating memorable experiences for every guest
Ideas and openness - we're up for doing things differently and will try (almost) everything once
Fun and easy to talk to - we're looking for personality, not a corporate clone
Flexibility - there's no problem you can't fix
Live-in Accommodation - Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
Exclusive Discounts - Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
Team Rate Hotel Stays - Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
Refer a Friend Bonus - Earn up to £250-£500 for each successful team member or manager which you recommend to us.
Guest Mention Rewards - Earn £5 every time a guest gives you a positive shoutout in a review.
A Friendly & Supportive Team - Work in a fun, welcoming environment where team spirit and well-being are a priority.
Career Progression - With seven hotels, multiple departments, and a wide range of roles, you'll have plenty of opportunities to grow and explore new career paths.
Wellbeing Support - Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
Team Events & Annual Staff Party - We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

2 Crieff Hydro Limited jobs in Scotland