As a Customer Service Centre Agent you will be responsible for:

To complete all daily administration within our Depot network to a high standard including on-hires, off hires & exchanges.
To be the first point of contact when customers call.
To liaise and work effectively with the company's operational & sales teams.
Pro-actively Identify and develop "New Business" opportunities to grow our sales pipeline & conversions in conjunction with our strategic goals.
Work to specified timeline in an efficient manner to achieve converting all opportunities to wins for the Carrier Rental Systems business.

To be successful in the role you should have:
Previous customer service or sales support experience.
Good Communication skills - verbal and written.
Self-motivated.
Time management and organisational skills.
Flexibility and adaptability.
Commitment to customer service excellence and best in class results.
Excellent telephone manner essential.
Pro active approach.
IT Literate with MS Office skills.

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Base salary + 15% bonus
Generous pension scheme
Stable working hours from Monday to Friday (8-5pm)
Paid sick leave
25 days of holidays + bank holidays
Comprehensive onboarding training and support of line manager
Small but supportive team
Access to the benefits central
Initial call with our sourcing/recruitment team
Interview with the Manager

4 Carrier jobs in Scotland