To provide scheduling support to the shift supervisor during their duty.
Gain a full understanding of the functions covered at the client sites including Security, CCTV, Reception, and Business Support.
Effectively communicate and liaise with operational management teams and client contacts to ensure service standards are achieved.
Ensure staffing levels at all sites are maintained in conjunction with contractual requirements and any discrepancies are noted and reported to line management daily to allow appropriate remedial action to be taken.
Act as main point of contact for all officers and staff of Corps Security.
Provide rapid response to requests for emergency cover.
Notify Security Officers of their shifts with location, start time, to ensure all shifts are confirmed and recorded.
Process and maintain information in a confidential manner.
Produce fast and accurate information for customers as requested.
Ensure that all missed check calls are followed up, and reverse check calls where required.
Assist with enquires from site-based colleagues, supporting departments and clients.
Assist operations teams in the management site-based incidents.
Effectively communicate with the operations team ensuring any resource concerns are escalated in a timely manner.

We are looking for a highly skilled individual to provide operational support in maintaining schedules and rosters, ensuring that the provision of Corps Security colleagues meets client expectations and contract requirements, whilst adhering to Corps Security quality procedures and commercial targets., Excellent communication skills including professional telephone manner
Confidence and ability to establish and maintain good and effective working relationships at all levels.
Able to work under pressure and as part of a team
Previous experience in a similar role - beneficial
Ability to work to deadlines, multitasking and working under pressure.
Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
Able to achieve vetting to BS7858 Standards

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.

25 Days annual leave per annum
Company sick pay scheme
Access to Digital GP & Medicash Scheme subject to conditions
Excellent Company Pension Scheme
Death in Service - 3x salary (subject to company pension enrolment, upon completion of probationary period)
Enhanced Family Leave Pay
High staff discounts & rewards scheme
Recruitment bonus scheme
New business lead scheme
Employee Assistance Programme

1 Corps Security (Uk) Ltd. jobs in Scotland