As a Food & Beverage Team Member, you'll be a vital part of creating memorable experiences for our guests - delivering hospitality with a smile, supporting your colleagues, and taking pride in every detail. What You'll Do You'll play a key role in the day-to-day delivery of our food and beverage service, supporting breakfast, lunch and dinner operations. You will be responsible for:

Providing the highest standards of service to guests, ensuring all needs and expectations are met.
Preparing and setting up food and beverage areas for service.
Keeping the restaurant and beverage areas clean and tidy at all times.
Greeting guests, taking orders and serving food and beverages in your designated area.
Offering menu recommendations and upselling products when appropriate.
Processing payments for food and drinks accurately and efficiently.
Being knowledgeable about hotel services and local attractions.
Assisting with any reasonable guest requests and helping them enjoy their stay.
Ensuring any guest concerns are resolved courteously and reporting issues to the Duty Manager.

We're looking for friendly, reliable team members who are passionate about great service and work well in a fast-paced hospitality environment.
A positive attitude and excellent customer service skills.
Great communication and teamwork abilities.
Flexibility to work shifts, including evenings, weekends, and holidays.
A willingness to learn and a desire to grow within the hospitality industry.
Previous experience in a similar role is helpful, but not essential - full training will be provided.

A wild, welcoming haven, Dornoch Station is a true testament to its surroundings, immersing you in the Highland's rugged beauty and golf legacy with every stay- it's a place where hospitality comes to life.
Respect - We treat every guest and colleague with kindness and dignity.
Excellence - We go the extra mile in pursuit of outstanding service.
Accountability - We take ownership of our actions and follow through on our promises.
Cooperation - We work together as one team to deliver the best experience.
Honesty - We act with integrity and transparency at all times.

Share of service charge
Free Uniform
Meals whilst on duty
Opportunities for training and career development including apprenticeships
Discounts on hotel stays and dining for you and your loved ones.
Exclusive shopping discounts via our benefits platform
Celebratory team events and long-service recognition.
A fun, inclusive, and supportive team environment.

3 Dornoch Station jobs in Scotland