As part of an exciting period of growth, Evolution Security are looking for a Service Coordinator to join their team on a permanent basis. The role; based in Marlow, will be to ensure that all service contracts are up to date and in line with company agreements. The role will be required to provide support to other departments when needed. Requirements As a Service Coordinator your responsibilities will involve but not be limited to:

Service contract renewals and Software Support Agreements (plus SSAs for Ireland) whilst analysing the profitability of the contracts
Working with the Sales and Project Managers to calculate increases
Determining any additions or reductions to the systems in the previously 12-18 months
Sourcing quotes for Third-Party Agreements, Software Support and Subscriptions
Preparing proposals for the new agreements
Invoicing the maintenance agreements
Updating the invoicing schedule and resolve any invoice queries / raising credit notes
Ordering Third-Party Services sold as part of the maintenance agreements.
Ordering Software Support and Subscriptions
Reporting invoicing figures
Monthly maintenance forecast (for UK, Ireland & BV)
Adding contracts to and maintaining details on the intercompany system
Won & lost report (for UK, Ireland & BV)
Logging maintenance orders on the Order Log for my quotes and those prepared by the Sales Team
Calculating increases to call-out rates when appropriate
Checking the input of the service invoices onto Greentree and circulating to the Team for corrections
Approving supplier invoices
Producing analysis of the monthly invoicing
Raising POs, dispatching the equipment to suppliers for calibration and maintaining the calibration records
SAP - project development and preparation for transferring services across
Assisting the Admin Team with general queries

We are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success.
25 days annual leave + local bank holidays
Company pension scheme
2 private health insurances
Optional annual private wellbeing and health screening appointment fully funded by Evolution
Employee assistance programme which offers 24/7 access to free health and wellbeing support
Life Assurance from day 1 (4x salary)

1 Evolution Security jobs in Scotland