Furniture Planner

Inverness, Scotland, UK

Date posted: 2026-06-24T00:00:00

Location: Inverness

Application deadline: 2026-09-22T09:04:11.357

Overview

Furniture Planner - Inverness

Join Us as a Remote / Field-Based Furniture Planner Inverness. Ready to Shape the Future of IKEA in Inverness? At IKEA, we're on a mission to create a better everyday life for the many people. This is your chance to be part of that journey by bringing our world-class home furnishing solutions directly to customers who don’t live near a store. As a Remote Furniture/Home Planner, you’ll enjoy the freedom to manage your own schedule, meet customers in their homes, and help them design spaces that truly reflect their lives. This isn’t just a job—it's an opportunity to combine creativity, autonomy, and purpose with the backing of one of the most loved brands in the world.

About the Role

We’re looking for passionate individuals who love design and thrive on creating exceptional customer experiences. In this role, you will:

Manage and follow up on appointments

Visit customers homes to plan and design kitchens, bedrooms, and bathrooms

Guide customers through the full journey from first contact to delivery and installation

Achieve a KPI target and conversion from appointment to sale

Youll play a key role in developing IKEA's presence in Inverness and showcasing our amazing furniture offering to a new customer base.

What You Need To Have

Strong customer focus and ability to actively listen and provide solutions

Experience in sales and design planning (kitchens, bedrooms, bathrooms preferred)

Ability to manage your own diary and work independently

Comfortable achieving KPIs and driving sales conversions

High numeracy and ability to use digital tools and systems

Passion for home furnishing trends and sustainable solutions

What You Will Be Doing Day to Day

Book and manage customer appointments and follow up on requests

Visit customers homes to provide design and planning support

Showcase IKEA's range and create tailored solutions

Convert appointments into successful sales

Stay updated on trends and customer needs to offer relevant solutions

Collaborate with in-store teams for support when needed

What We Offer

Starting salary from £30,000 plus car or car allowance

39 hours per week, 5 days out of 7, including evenings & weekends

Permanent contract

2 weeks of training in store upon joining

Mandatory background checks, including medical history

Hold a valid driving licence for 2+ years

Why IKEA

Our co-workers bring unique ideas and talents to work every day. We offer a variety of benefits to suit their and their families' everyday needs. Discover the wonderful IKEA experience and the many reasons to become one of our co-workers: Good reasons to become one of our co-workers IKEA.

What You Need To Know

Attach an updated CV with your application

Virtual interview with hiring manager (Pre-Work Task to Prepare)

Face-to-face interview with recruiting/hiring manager

We Care for the People

It takes diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.

TPBN1_UKTJ

#s1-Gen

Furniture Planner - Inverness Join Us as a Remote / Field-Based Furniture Planner Inverness Ready to Shape the Future of IKEA in Inverness? At IKEA, were on a mission to create a better everyday life for the many people. This is your chance to be part of that journey by bringing our world-class home furnishing solutions directly to customers who dont live near a store. As a Remote Furniture/Home Planner, youll enjoy the freedom to manage your own schedule, meet customers in their homes, and help them design spaces that truly reflect their lives. This isnt just a jobits an opportunity to combine creativity, autonomy, and purpose with the backing of one of the most loved brands in the world. ABOUT THE ROLE: Were looking for passionate individuals who love design and thrive on creating exceptional customer experiences. In this role, you will: Manage and follow up on appointments Visit customers homes to plan and design kitchens, bedrooms, and bathrooms Guide customers through the full
journeyfrom first contact to delivery and installation Achieve a KPI target AND conversion from appointment to sale Youll play a key role in developing IKEAs presence in Inverness and showcasing our amazing furniture offering to a new customer base. WHAT YOU NEED TO HAVE: Strong customer focus and ability to actively listen and provide solutions Experience in sales and design planning (kitchens, bedrooms, bathrooms preferred) Ability to manage your own diary and work independently Comfortable achieving KPIs and driving sales conversions High numeracy and ability to use digital tools and systems Passion for home furnishing trends and sustainable solutions WHAT YOU WILL BE DOING DAY TO DAY: Book and manage customer appointments and follow up on requests Visit customers homes to provide design and planning support Showcase IKEAs range and create tailored solutions Convert appointments into successful sales Stay updated on trends and customer needs to offer relevant solutions Collaborate
with in-store teams for support when needed WHAT WE OFFER: Starting salary from £30,000 plus car or car allowance 39 hours per week, 5 days out of 7, including evenings & weekends Permanent contract 2 weeks of training in store upon joining Mandatory background checks, including medical history Hold a valid driving licence for 2+ years Why IKEA: Our co-workers bring unique ideas and talents to work every day. We offer a variety of benefits to suit their and their familys everyday needs. Discover the wonderful IKEA experience and the many reasons to become one of our co-workers: Good reasons to become one of our co-workers IKEA. WHAT YOU NEED TO KNOW: Attach an updated CV with your application Virtual interview with hiring manager (Pre-Work Task to Prepare) Face-to-face interview with recruiting/hiring manager We Care for the People It takes diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of
life to join us, where we feel valued for our uniqueness and recognized for our diverse talents. TPBN1_UKTJ

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