Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Property Factors code of conduct, the governance around property management and your experience of managing complex developments whilst providing outstanding customer service.

You will be managing a residential property portfolio consisting of residential blocks and new estates, being the main point of contact for property owners for any issues relating to their development ie repairs, cleaning, gardening, invoice queries etc
Completing and documenting regular development inspections
Managing service contracts and resolving any issues that may arise, instructing maintenance requests and ensuring works are completed satisfactorily.
Attending resident meetings
Resolution of complaints within the SLA timescales
Responding to all owner communication within SLA timescales
Approving of contractors invoices
Resolving any owner invoice queries, As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

Factor/Property Manager experience
ATPI/AIRPM qualification (preferred, or a willingness to study)
Excellent organisational skills with a proactive approach.
Strong communication skills with the ability to build and maintain relationships with all internal and external clients
Strong customer service skills.
Professional outlook
A full UK driving licence and car

Residential Management Group (RMG), a market leading Property Management Company is looking for a Property Manager, experienced within the Property management sector and a passion for deliver outstanding customer service to our clients

27 days holiday plus all Bank Holidays
Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
Sponsorship for study and professional qualifications (up to 4 study days)
Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

2 Residential Management Group jobs in Scotland