We are looking for an experienced Sales Coordinator to join our dedicated team in Forfar. This is a fantastic opportunity to join a successful business and develop your career in the agriculture industry.

Hours: Monday – Friday, 8.00am - 4.30pm, in our Forfar office

Who are we?

The Scot JCB Group is made up of Scot JCB, Scot Agri and Stewart Plant Sales.

Established in June 2021 through the merger of Kelso & Lothian Harvesters and A M Phillip Agritech, Scot Agri is dedicated to serving the agricultural community with top-quality tractors, farm equipment, and comprehensive support through parts and service. Operating across 14 strategically located depots, we provide machinery sales, servicing, and parts for leading brands including JCB, Massey Ferguson, Horsch, Spearhead, Berthoud, and more.

This role involves:

Sales & Customer Engagement

Answering sales calls and actively prospecting for potential customers and creating demand for our products
Building and maintaining strong relationships with customers and manufacturer sales representatives
Taking ownership of customer enquiries from start to finish
Responding quickly and professionally to inbound customer enquiries from the Scot Agri website, digital campaigns, and marketing activity
Proactively making outbound calls to progress opportunities and follow up on open enquiries
Identifying opportunities for equipment demonstrations or dealer visits
Booking appointments and qualifying opportunities for the sales team
Maintaining consistent follow-up with customers to avoid missed opportunities
Representing the dealership professionally and consistently reinforcing our products
Providing customer account statements
Supporting the sales team with machine build ups for non JCB products i.e. Horsch, Massey Fergusson, KRM and more

CRM Management

Accurately recording all activity, notes, and next actions within the dealer CRM system
Maintaining the Scot Agri used equipment website
Carrying out used machine reports and chasing sales team for O/S reports

Operations & Coordination

Organising machinery transport movements and updating our IFS (ERP) system
Processing export paperwork - CMR and sanitation documentation document
Liaising with the parts and service departments regarding machines ready for delivery
Liaising with the sales administration team regarding machine movements
Supporting the wider sales team with building machine specifications and researching attachments
Planning and organising events e.g. agricultural shows

Yard & Equipment Responsibilities

Moving and handling machines in the yard
Carrying out machine familiarisation training with customers
Learning how to valuate part exchanges

The ideal candidate will have:

Relevant experience within the agriculture or construction industries
Experience within a sales environment, or an interest in learning about sales
The ability to prioritise tasks and work well in a busy team
The ability to build rapport with customers and colleagues
A good understanding of the importance of excellent customer service
Good working knowledge of Microsoft applications
Attention to detail
The ability to work on your own initiative
Flexible, positive, and outgoing approach to work

In return you will receive:

Competitive salary, reviewed yearly
30 days annual leave, increasing with length of service up to a total of 35 days
The option to buy/sell up to 5 days annual leave per year
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Employee assistance programme - free counselling and legal advice
Contributory pension scheme
Life assurance of three times your annual salary
Employee referral programme
Free on-site parking

1 Scot Jcb Ltd jobs in Scotland

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