Office Based Location: Westport, Edinburgh and Glasgow City Centre - one apprenticeship based at each location.

Flexibility to travel and work at each of these offices, as operationally required, is an expectation of this role. It is anticipated this would be occasional as it is a shared team responsibility and would be for training and/or to cover a colleagues annual leave at the other site. Travel expenses between offices would be reimbursed.

Salary: Apprenticeship Salary. Real Living Wage: £12 per hour (18yrs plus)

Work Pattern: Full Time, 37 hours per week.

Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm

Duration: 12-month Apprenticeship Programme (Fixed Term Contract)

You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.

Who We Are

NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.

The Property & Facilities Management (PFM) department is part of a wider directorate group structure within NES. This Directorate is led by the Executive Director of Finance and each of the departments is led by a Head of Service, in this case the Head of Property and Facilities Management.

The Property and Facilities Management (PFM) team are responsible for the provision of specialist property and facilities management support services across the NHS Education for Scotland property portfolio, encompassing office and training accommodation at 9 sites across the main cities in Scotland.

The Opportunity

We are looking for two enthusiastic and self-motivated individuals to join our small, but highly versatile PFM team. We have two vacancies: one position is based at our Glasgow office with the other based at our Edinburgh office.

These vacancies are each being offered as a 12month Modern Apprenticeship training role which includes completion of an SCQF Level 6 Apprenticeship in Business Administration. This apprenticeship programme will be fully supported by NES in partnership with our course provider and education partner, BPP. https://www.bpp.com/apprenticeships/apprenticeships-for-learners

The successful applicants will be responsible for supporting a busy property and facilities department, operating within a frontline services environment, using online booking and travel systems and tools, alongside supporting day-to-day events and facilities functions (e.g. room set ups; catering services; health & safety; and security). This role will involve walking, moving and carrying, often for significant parts of the working day. Full on-the-job training and support will be given throughout your apprenticeship.

A motivated and positive team player, you will have excellent organisational and communication skills, with a strong focus on flexibility and customer service.

Do you enjoy the challenge of working to deadlines and being adaptive to an ever-changing environment?

Do you enjoy working and communicating with a wide variety of people?

Do you want to play a key role in delivering a high-quality customer service to both our internal NES workforce and our external stakeholders (NHS visitors, suppliers and service providers)?

Do you enjoy working in a team and supporting your team members?

The role will offer the opportunity to gain a wider understanding/working knowledge of the property and facilities services provided across the organisation. The intention is for NES to be able to grow their own operational support teams of the future and this role will be a key part of that journey.

Upon full successful completion of this apprenticeship programme and its associated qualifications, the successful apprentices would be eligible for appointment to a permanent role as an Admin Assistant within NES. This would be on the full starting salary under the NHS Scotland Agenda for Change Band 3 salary scale (starting salary currently £25,468).

Does this sound like you?

What We Love to See

Our Events and Facilities (PFM) team have a broad range of skills and experience, if you can offer some or all of these, wed love you to apply:

Customer focused with a flexible problem-solving attitude
Ability to work collaboratively in a team, and with other departments
High attention to detail in all aspects of your work
Ability to communicate clearly, effectively and confidently at all levels (both verbally and in writing)
Ability to readily adapt to the physical aspects of the role
Confidence in using Microsoft packages (in particular MS Teams, MS Outlook, and MS Excel) with the motivation and ability to learn and use other specialist software (e.g. online booking systems and travel/accommodation systems)
Ability to organise, prioritise own workload and to meet strict deadlines
Ability to follow and implement health & safety policies and procedures

Benefits Which Matter

As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:

Life-work balance - with opportunities for flexible working and remote working
Generous NHS pension scheme
Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
NHS discounts and more

Diversity and Inclusion

Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.

We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience regardless of the outcome.

Its not essential to be in an office administration or Events and Facilities role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work.

If you are considering applying and feel it would be helpful to discuss this initially, please dont hesitate to contact us at NES.WideningAccess@nhs.scot

Next Steps

These roles are based on-site at our both our Glasgow and Edinburgh offices. Our interview and final selection process will therefore be at each of these office locations.

All applicants who are shortlisted for interview will be contacted by e-mail.

Face-to-face interviews including two practical assessments (keyboard exercise plus a desktop activity) will take place on 11 and 12 June 2024 (Glasgow) and 13 and 14 June 2024 (Edinburgh) - candidates will only be required to attend one of these dates.

For further information (and before applying) please refer to the Job Information Pack enclosed below.

Our NHS Careers website has useful resources to support applicants including:

How to write about transferable skills
A guide to our NHS core values
Recruiting a diverse workforce

Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot