We're currently seeking an experienced professional to join our team in the role of business banking Relationship Manager. You'll provide dedicated relationship management to a portfolio of customers with accountability for sales, service risk and operational delivery. In this role you will:

Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network.
Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk and ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
Effectively manage work and support resources to increase quality and time of client visits opportunities

Experience of building effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
Strong written and verbal communication skills, enabling productive dialogue with internal and external customers
Ability to identify customer needs and make appropriate referrals or present suitable solutions through in-depth meaningful conversations
Ability to read, interpret financial accounts and apply knowledge to submitting strong credit papers
A strong knowledge of Commercial Banking services and products, Business types and structures, and systems such as Browser Main Menu and CARM
Product knowledge of complex and non-complex Commercial Products
Planning and organisational skills in order to manage the unexpected as well as anticipated issues or events

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

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