General Manager - Starbucks - Forth Valley Hospital,

Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
Lead and build your teams knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
Ensure the unit is in line with the guidance provided by internal systems.
Build strong stakeholder management and trusted relationships and with our clients and partners.
The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.

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