Central Taxis in Edinburgh is the city's largest and most reliable black cab company, offering a wide range of services to its customers. As Scotland's first and only Carbon Neutral taxi company, we serve both private clients and corporate groups.

A General Manager is required to join our team in order to take on a variety of responsibilities.

The Role

General Managers are responsible for all departments, including Accounting, Business Development & Account Management, IT, and the Call Centre located west of the city. It is a challenging and varied position with around 45 full-time and part-time employees.

The General Manager will report directly to the Company Chairman, who is assisted by four other directors.

Key Responsibilities

Recruiting, training, developing, reviewing, and disciplining employees
Management of our premises and equipment
Management of ISO9001 & 14001 processes
Liaison with clients and management of major accounts
Documentation and management of formal tenders
Administration, billing, and debt collection supervision
Managing supplier relationships and controlling costs
Working with the Call Centre staff to maximise delivery versus cost
Reviewing management accounts, setting and managing forecasts and budgets with directors

Skills and Experience:

General Management of a small to medium sized business with at least 10 staff
Management of a Sales & Marketing team
Involvement with client relationships at a senior level in large Corporate and Public Sector environments
Budget (profit & loss) responsibility and understanding of management accounts
Management of suppliers and outsource partner relationships
Experience of formal quality systems (ISO 9001, 14001)
Producing and working to a business plan
Demonstrable track record of delivering business improvements

A motivated individual with a proactive approach to the business would be ideal for the position. This role will provide candidates with hands-on experience in a fast-paced, fun, evolving, and fulfilling environment.

To apply, please send your CV and covering letter for consideration.