This role will support the Executive Chef & Kitchen team in overseeing the delivery of high quality food/ catering and services across all events at Celtic Park, on both a match day and non-match day. The role is key to the functionality of the kitchen operation and requires an ability to write varied menus, operate a high volume of hospitality guests in a high pressure environment and be the point of contact in the absence of the Executive Chef.

Key accountabilities will include:

Deliver the highest level of customer service at all times
Lead on match days and specific events being the main point of contact for front of house and back of house staff
Assist the Exec Chef in the logistical and operational management of hospitality services on a
match day and planning for in excess of 3000 guests
Assist the Exec Chef with the preparation and delivery of all match day and event operations from Christmas party nights to self-made, large scale events
Provide, clear, effective and inclusive briefings to colleague on service requirements, with particular attention to food presentation, allergen information/ requirements, cooking technique and service standards
Ensure a consistent standard of food preparation and service is followed at all times, alongside continued adherence to food safety and health and safety procedures
Assist the Executive Chef and the BOH team in ensuring all hospitality areas remain to a high standard of cleanliness throughout, following proper disinfecting & sanitisation process at all times as per company guidelines
Maintain up to date knowledge of relevant food safety rules and follow all company food safety guidelines, recording all temperature as per food safety monitoring brief
Effective clean and breakdown of kitchen post- service /match day/ event with team
Carry out all duties effectively to maintain timescales and safe working practices
Alongside the Executive Chef, ensure team members feel valued and recognised by acknowledging and celebrating team and individual success
Alongside HR, provide relevant wellbeing support to colleagues and maintain open channels of communication ensuring sufficient opportunity is available for team members to ask for support
Alongside the Executive Chef, ensure roles within the catering team are designed fairly and that work is allocated appropriately between colleagues
Ensure the health and wellbeing of colleagues is considered in all team tasks, processes and communications
Actively build and maintain positive working relationships with colleagues across the Club, ensuring a collaborative approach is adopted at all times
Complete all required food safety paperwork as required or instructed by Executive Chef
In the absence of the Executive Chef, attend operation meetings and ensure all information is being relayed to the wider team
In the absence of the Executive Chef, ensure all staff welfare matters are being managed appropriately and communicated back to HR

Skills and Experience required:

Food Safety Level 2
At least 3 years' experience working within a similar role (preferably within stadia)
Ability to effectively lead and motivate a team using a hands on approach while always leading by example
Effective menu creation and planning
Prepare, cook and deliver to a high standard, in line with customer expectations and experience
A good understanding of food allergens and labelling
A good understanding of all kitchen procedures, food safety paperwork and recording wastage
Experienced in identifying and implementing creative solutions
Strong communicator, both verbal and written
Proven people management skills
Strong coaching skills, with a proven record of developing staff
Extensive experience working in a busy, pressurised environment
A flexible approach to working, with an ability to facilitate change
Demonstrable leadership skills and effective communicator to motivate a high performing team
Task orientated and proactive with ability to plan effectively
Ability to manage and work as part of a team, using initiative
Able to problem solve and prioritise own and other staff members' workload
Empathetic and approachable, with excellent listening and judgement skills
To have strong written, verbal and interpersonal communication skills
The ability to work with discretion and maintain high levels of confidentiality at all times
Time management and organisation skills with ability to prioritise in pressurised environment, while working to deadlines
Relationship management
Coaching and developing others
Personal Accountability

Desirable

Food Safety Level 3
Experience of developing collaborative relationships with all staff
Held senior role in a previous position

Additional requirements:

Ability to work flexible hours, including weekends, evenings and match days

Club Benefits

Dedicated Employee Assistance Programme
Life assurance, pension and holiday buy scheme
Cycle to work Scheme
Access to our colleagues benefits & discount platform
Regular colleague social events
Subsidised on-site canteen
Free parking
Staff retail discount on Celtic & Adidas merchandise

3 Celtic Football Club jobs in Scotland