The Role

At Horizon, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

Horizon Housing Association is part of Link Group Limited. We are committed to supporting the development of diverse communities which include disabled people. We work to provide homes and housing related services which offer the opportunity for people to be independent and have choice and control in their lives. Horizon provide a high quality, customer focused repairs and maintenance service to Horizon’s tenants and customers across central Scotland.

Our values are:

· We are all different, equal and valuable

· Access to housing and services in the community of your choice should not be determined by impairment

· Disabled people have a right to participate fully in society – to be in the mainstream

· Disabled people should have the right to housing, services and facilities to enable independent living

An exciting opportunity has arisen for an experienced and enthusiastic Maintenance Operative to join our Asset Management team to deliver a high quality service to Horizon’s tenants, owners and shared owners.

The Maintenance Operative will, as part of the in-house maintenance team, contribute towards the delivery of a high-quality reactive repairs and maintenance service to the tenants and customers of Horizon by undertaking general trades repair work, tasks such as minor joiner and plumbing repairs as well as external works such as fencing and slab laying.

This role is pivotal in delivering a multi-skill maintenance service in both void and tenanted properties. The successful candidate will be capable of working on their own initiative and to a high standard of workmanship in a variety of general maintenance tasks.

The post holder will need to prioritise their workload to achieve scheduled works within timescale and to a high quality. Access to a van will be provided.

About You

You will have a good general standard of education with a desirable Trade qualifications/ City and Guilds Qualification/NVQ, combined with relevant experience in all aspects of working in occupied properties.

The successful candidate will have the ability to carry out multi trade minor repairs such as joinery, plumbing, landscaping and slab laying, with good experience of cost control related to materials for jobs. You will be able to demonstrate your understanding of the building industry, including knowledge of materials, construction methods and sound knowledge and awareness of relevant Health and Safety requirements and an understanding of legislation and how both impact on work and customer needs.

You will have a commitment to deliver quality and continuous improvement to meet customer expectations, proven experience of providing excellent customer care, the ability to work with minimum supervision, essentially as a lone worker and as part of a team. Excellent planning, organising and communication skills plus a full UK Driving Licence are also essential.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack on our website.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Horizon employee, you'll likely benefit from the following:

· Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme

· 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year

· Opportunity to buy and sell holiday days

· Enhanced company sick and family friendly pay

· Our apprentices receive apprenticeship scheme consolidated salary increases

· Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership

· Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options

· Life assurance scheme providing death in service benefits to named beneficiaries

· Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services

· Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being

· Annual flu vaccination

· Access to a savings and borrowing scheme

· Cycle to work scheme

· Travel season/travel ticket loan

· Career progression and opportunities across the wider Link group partner organisations

· and much more!

For a full list of benefits available to employees, please visit our website.

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject to a Basic Disclosure check.

Closing Date: Midnight on Friday 16 August 2024.

Interview Date: Interviews are being held on Thursday 22 August 2024 at Horizon’s Office, Livingston

How to Apply

Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button on our website. You must complete an application form to be considered for any of our vacancies but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.

We can offer suitable alternative methods to apply if requested including although not exclusively; hard copy, Braille and audio. You can request these by emailing our Resourcing Team and detailing which format you would require.

Please note that CV's will not be considered.

Please note should an internal applicant be successful in applying for this position on either a seconded or permanent basis, they will move to the terms and conditions associated with the role for the duration of the time they are in post. The terms and conditions are outlined in the advert above, and in the job description.

We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. Our offices are fully accessible to wheelchair users and, as a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria.