SALES CO-ORDINATOR

Hillington, Glasgow. Full Time. £26k - £29k depending on experience.

Eurostick is a long-established wholesaler of gifts and souvenirs.

We are looking for a confident, organised, customer-focused professional who thrives in a fast-paced environment.

This is an excellent opportunity to step into a role where you can help influence the future of a growing business. You will join a supportive, collaborative team where your organisational, communication skills and attention to detail are valued and developed.

As Sales Coordinator, you will be at the heart of our busy office and help keep sales running smoothly and customers happy.

You will be responsible for all sales orders, maintaining and updating our digital order platform and supporting our sales team with regular stock updates and new product launch information.

Manage customer enquiries, process sales orders, support stock management and provide exceptional service at every touchpoint.

Working closely with directors, credit control, design, production and warehouse you will be the key communication link to our sales team and most importantly, our customers.

Helping to communicate our product quality and brand portfolio with customer care and happiness as the focus.

No two days or two customers will be the same, and your ability to keep things moving will be a key contribution to the success of the business.

Making this the perfect role for someone who loves variety, communication, and problem-solving.

About the role:

The key office liaison between customers, sales team, finance, and warehouse.
To ensure timely and efficient customer order processing and delivery.
Maintain and update our digital B2B order platform and manage its smooth running to help maximise sales.
Friendly and knowledgeable customer care and communication. Update effectively with relevant product information and order tracking.
Support sales representatives with excellent communication and coordinate sales-related activities
Full time, 35 hours per week, Office Based Monday to Friday.

About you:

Previous experience within a similar role – wholesale, office administration or working on a warehouse and order management system is advantageous.
Technical proficiency. Competent working with Excel, standard IT packages and office software. WMS - Orderwise or similar platform.
Excellent verbal and written communication skills for interaction with customers and colleagues.
Organizational skills and an ability to prioritise tasks and manage time efficiently.
Problem-solving skills
Able to maintain high levels of accuracy in a fast-paced environment.
Keen eye for detail
Ability to work as part of a small team and build strong internal relationships with co-workers.
Pro-active and confident working individually.

What you’ll get:

A competitive salary
Company Pension Scheme
Support in role relevant training
Full-time contract – paid holidays
Easy commute – 7minute walk to train station / free parking

If you love helping customers and are looking for a challenge with the opportunity of progression please apply and include a covering letter with your application, highlighting the best souvenir you ever bought/received.

If you are interested in applying for the role, please do so by 4th May and supply a detailed CV with your salary expectations.

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