Ground Security Operative

Can you work well as part of a team offering a warm welcome to our passengers and providing them with excellent customer service as they make their journey through our airport? Are you passionate about making your workplace a safe yet enjoyable place to visit? Then we have an amazing opportunity for you to join us in one of our 11 unique Airport locations.

Key Information:

· The salary for this role begins at £29,037 per annum, increasing to £29,735 per annum after one year service.

· Shift & Weekend Allowances will also apply.

Some important things you need to know are:

· You’ll be controlling access to airside areas so must be aged 18 or over within the next 3 months.

· Must have a full clean driving licence.

· There are physical elements to this role, so you need to be prepared to spend a lot of time on your feet, whilst also bending, reaching, and lifting bags.

· You’ll need to be comfortable searching passengers by hand – sometimes this will be colleagues or other people you know.

· You’ll also need to have normal colour vision as the role involves viewing an X-ray.

· Various background checks, including a Criminal Records Check, will be carried out before you can start.

You’ll be the first point of contact helping passengers and customers so patience, good interpersonal and communication skills are key. You’ll also ensure all processes and procedures are followed correctly. You’ll be representing the airport at all times so a smart and professional appearance is crucial – we will provide you with full uniform to wear at all times.

Tasks are varied and involve searching passengers by hand, searching and carrying out tests on baggage, using X-ray equipment as well as undertaking outdoor security patrols. It’s really important that you have a flexible approach and attitude to your work and are willing to work shifts which include early starts, late finishes and weekends. Sometimes flights can be delayed and of course the weather can disrupt things, so your flexibility will also involve you working late at short notice. There are also opportunities to undertake detachments to other airports to cover leave and we are always particularly keen to hear from individuals who are willing and able to do this.

When you join us, we’ll provide you with full training in the range of security rules and regulations you need to work to. We focus on career long learning and provide other opportunities to learn and develop new skills.

Closing date is midnight Sunday 26th July 2026.

We are committed to ensuring diversity and equality of opportunity at all our airports.

We have made a positive commitment to employing disabled people and aim to provide support to individuals with disabilities throughout the recruitment process and their employment.

In support of our commitment to the Gaelic language and culture, as demonstrated in our Gaelic Language Plan, we welcome applications from those with Gaelic language skills.

Please note that all salaries are subject to review through the Company’s evaluation process.

1 Customer Services jobs in Kirkwall, Orkney Islands