Connect Appointments have a fantastic opportunity for a Customer Service Administrator to join one of our prestigious Livingston-based clients.

Schedule: Monday to Friday, 8am to 5pm

Pay rate: 12.19 per hour

As a Customer Service Administrator, you will be required to assist with incoming calls, emails. customer service calls and queries regarding customer orders and general enquiries.

As a Customer Service Administrator, your duties would be customer centred ensuring a positive experience for all, therefore a positive can-do attitude is essential. Combined with:

Excellent communication skills
Great listening skills and the ability to build relationships
The ability to empathise and reassure customers
Keeping customer information up to date
Good IT skills

Ideally you as a Customer Service Administrator will have previous experience within a customer facing or similar role with proven skills and experience to make our requirements.

Want to find out more? Get Connected and apply now by submitting your most up-to-date CV.

CAGLA