Operation of the switchboard/reception duties
Student Absence line
Undertake a range of administration duties to assist the Curriculum administration office in providing an effective service to both staff and students.

Experience of working within a customer focussed environment
Experience of managing a busy switchboard/reception
Level 2 Literacy and Numeracy
Level 2 or above customer service qualification
Ability to demonstrate flexibility and team working
Able to work in an organised and methodical manner
Working within a customer focused environment
Good IT Skills
Able to work well under pressure and deal with a variety of different situations calmly and effectively
Pleasant and helpful approach at all times
Able to work with and respect, personal or sensitive information and treat this data in confidence and accordance Group Data Protection policy
Committed to a policy of equality which is relevant to all students, staff, clients and members of the public, regardless of race, creed, colour, ethnic origin, nationality, gender, sexual orientation, age and disability