Job Description

We are currently seeking to recruit up to 97 Parking Attendants to join our On Street Enforcement team within Neighbourhoods, Regeneration and Sustainability on a permanent basis.

NRS brings together a diverse range of Glasgow City Council operational, technical and development services that focus on sustainable transport, place making and delivering essential city services.

If you’re interested in working within a service that touches on all aspects within the city, please read on.

Please note, we anticipate interviews will be held for these roles around the end of July/start of August, therefore updates on applications are expected to be issued around early July.

What the job involves: You will identify infringements to legislation/regulations whilst out on foot patrol, issuing penalty charge notices, authorise vehicle removals, maintain necessary records and deal with enquiries and complaints from members of the public. You will also report results of patrols to Senior Parking Attendants/Enforcement Supervisors, and where appropriate inform relevant agencies, such as Police Scotland.

The Role Profile provides further details on the activities involved in this job.

What we’re looking for: You must enjoy working outdoors and be capable of walking long distances. You’ll need to be able to remain calm and polite under pressure, be an effective communicator, have good organisation skills, and be able to deal with confrontational situations.

The Person Specification provides further details on the required skills, knowledge, and competencies you will need to possess to be successful in this job. It is essential that you possess basic literacy and keyboard skills, are familiar with smartphone use, and have the ability to complete paperwork/reports associated with parking appeals and Health & Safety incidents.

What we’re offering: In this role you’ll get experience in foot patrols, enforcement of legislation, evidence collection and report writing, plus develop skills in de-escalating situations and dealing with the public. These are key transferable skills that we hope will set you up for a long career with the Council. In addition, the following benefits are on offer:

A core salary starting at £26,031.26 rising to £27,680.96 on an incremental scale. In addition, the job attracts an annual working context & demand (WCD) payment of £1,213 and an annual non-standard work/pattern hours (NSWPH) payment of £3,598 on top of the core salary.

A 35-hour per week work pattern, involving shift working 5 days over 7 on a rota basis, including weekend working, between 7:30am and 10:30pm. The shift times currently in operation are as follows:

Monday – Friday: 7:30am – 3:15pm, 10:30am – 6:15pm, and 2:15pm – 10pm

Saturday: 8:15am – 4pm and 2:15pm – 10pm

Sunday & Public Holidays: 9:15am – 5pm

Whilst the position is advertised as full-time, and involves weekend and evening working, we welcome applications from candidates who may only be able to work part-time hours, or shifts on certain days/times, which can be discussed further if you are selected for interview.

An Annual leave entitlement which starts at 26 days per year, rising to 29 days after 5 years’ continuous service, plus an additional 12.5 Public Holidays per year.

Please note this is a re advertisement and previous applicants should not re-apply.

Enrolment in the Local Government Pension Scheme; the ability to join the Glasgow Credit Union, who offer a variety of loans, savings and mortgages exclusively for their members; and the ability to make direct contributions from your salary to the Hospital Saturday Fund who offer individual and family health plans.

More details on the pension scheme can be found here, details of the Glasgow Credit Union can be found here, and details on the Hospital Saturday Fund can be found here.

Details of the Council’s conditions of service and policies are available here, and for guidance on completing your application, and to view other benefits on offer for employees of Glasgow City Council, please visit the following link: https://www.glasgow.gov.uk/vacancies.

Application Packs

We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054.

If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help.

There are also a number of Accessibility Tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found at https://myjobscotland.gov.uk/accessibility-statement.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

Working for Us\Job Evaluation

For further information about working for us please refer to our website GCC HR Policies

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