As the Regional Manager for Complex Care, you will ensure the highest standards of care for individuals with complex or more intense needs within your geographical area. You will work closely with your teams, support functions, and external stakeholders to manage the operational performance and ensure the effective, sustainable, and responsible delivery of services. Your responsibilities will include:

Service Delivery: Leading operational delivery, overseeing and auditing the management of services to ensure person-centered care is embedded, promoting independence, choice, dignity, and privacy.
Business Development: Creating meaningful partnerships in local communities, liaising with multi-disciplinary teams, and actively seeking feedback to shape services and drive excellence.
Transformation: Championing change and innovation, driving the successful implementation and embedding of change initiatives.
People Management: Leading, developing, and motivating your team to create a high-performing group that meets local objectives.
Quality and Compliance: Ensuring all policies, procedures, practices, and standards are embedded in service delivery, working closely with Quality colleagues to investigate any concerns.
Empathy: You understand and respect the perspectives of others, fostering a supportive and inclusive environment.
Innovation: You are a champion of change, always looking for new ways to improve service delivery and outcomes.
Integrity: You act with honesty and transparency, ensuring the highest standards of care and compliance.
Collaboration: You work effectively with internal and external stakeholders to achieve common goals.
Excellence: You strive for excellence in all aspects of your work, continuously seeking to improve and develop.

Professional Qualification: In Health and Social Care, such as a Qualified Nurse, Social Worker, or equivalent.
Specialised Knowledge: Diploma in Positive Behaviour/Diploma in Practice Leadership. Proven experience in clinical leadership within a health and social care setting.
Regulatory Knowledge & Sector Insight: Current knowledge of CQC and CI regulations, frameworks, and inspection processes. Knowledge of the care sector, including regulatory and contractual frameworks and relevant legislation.
Risk Management: Strong knowledge of protective and preventative risk and clinical management strategies.
Quality Assurance: Understanding of quality assurance systems and processes.
Leadership Skills: Ability to lead teams, manage individual performance, and drive continuous improvement.
Stakeholder Engagement & Communication Skills: Skilled at influencing and negotiating with senior stakeholders with excellent written, oral, presentation, and communication skills.
Analytical Abilities: Proficient in assessing and analysing data and financial information.
Problem-Solving: Ability to respond to sudden and unexpected demands with effective solutions.
Personal Attributes: Empathetic communicator, flexible, adaptable, and able to manage risk positively.

£45,000-55,000 per year
Permanent
Full-time
19 hours ago
Innovative Approach: We champion change and innovation, utilising modern technology to enhance service delivery.
Supportive Environment: We foster a culture of psychological safety, wellbeing, and supportive two-way communication.
Professional Growth: We provide continuous professional development opportunities and encourage our team to grow and excel.
Community Impact: We create meaningful partnerships in local communities, enhancing social impact and building our reputation.
Recognition and Rewards: We value and advocate for our employees and recognise all their contributions.
Flexibility! You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments.
Hybrid Working! Do you like to work from home? Or do you prefer being in an office? With this role you have the option of working from home or from our regional office - or a blend between the two!
Salary! £45,000 - £55,000 depending on experience + £5,000 car allowance