As a Waiting staff at Sodexo in Shell Woodbank, AB159PN, you'll help with the preparation and serving of our vibrant menu whilst ensuring all working areas are clean and tidy. Setting up for our executive events and ensuring a high standard of service is key, in this role. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you'll do:

Ensuring the correct standard is set and adhered to in all areas of service delivery - to include room set-up, food and beverage delivery

Ensuring all duties are completed within set time scales

Adhering to purchasing and stock take procedures - stock levels and effective rotation reporting at all times in line with the business

Learn menu items and be able to describe them appropriately to guests

Greet customers, present menus, offer drinks menu and explain daily specials or any changes to the menu to customers

Answer questions related to menu items and make recommendations

Take food and beverage orders from customers

Relay food and beverage orders to the kitchen staff

Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses

Remove dirty dishes and glasses and clean tables after customers finish meals

Prepare itemized checks and hand them to customers and take payment

Clean and set up dining areas, refill condiments, roll silverware, and stock service areas

Providing consistent high standards of service all the time to ensure all customers receiving the same products and service

To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs

To ensure all food and drinks are presented and served in line with company standards

To co-operate with all team members and undertake duties in the hospitality areas as requested to ensure an efficient and effective service is delivered at all times

To attend all health and safety training courses as required

To rigorously follow the unit cleaning schedules

To attend all staff/ training meetings as required

To take responsibility for contributing towards your own development with the guidance of the Food and Beverage Team Leads and attend training courses as identified.

To show commitment to company values in all aspects of your role

Identification of opportunities for service improvement or development within the food and beverage environment

To ensure you meet Sodexo and Shell's legal regulations on health and safety, food safety, hygiene and the environment.

Embrace and grow a 'zero accidents culture' by ensuring the accurate reporting of near misses and accidents as well as reporting any equipment defects to your line manager in line with company procedure

Ensure all company documents are completed with integrity and that due diligence is practiced at all time.

Continue to develop one's own skills and knowledge within the position

Able to work on own initiative within a team environment.

A positive working relationship with the client is evident

Maintain levels of quality, cleanliness, food safety and hygiene in line with company SEMS, Safeguard and local authority regulations i.e. EHO, HSE

Any other reasonable request as directed by the management

Excellent communication skills both written and verbally and can demonstrate experience of working with previous customers or clients

Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels

Good time management and organizational skills

Ability to work well under pressure managing multiple workloads

Ability to achieve and set standards and operate to performance criteria, with particular regard to food and beverage

Knowledge of Health and Safety and Food Safety

Able to demonstrate attention to detail and adherence to standards

Positive approach to learning in role and identifying own training needs as appropriate

Self-motivated with a sense of own initiative

Ability to work effectively as part of a team

Flexible approach to role - must be available to work different shifts including evenings and weekends if required by the business

Experience with Point of Sale Systems (desirable)

Previous Health and Safety and Food Safety Training (desirable)

Previous experience in a similar role (desirable)

About Sodexo

Unlimited access to an online platform offering mental health and wellbeing support.

Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.

Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.

The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.

Money Insights and financial benefits via the Salary Finance Platform.

Save for your future by becoming a member of the Sodexo Retirement Plan

A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo

Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.

Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.

Flexible and dynamic work environment

Competitive compensation

Full training and full protective uniform supplied.