Job Title: Property Claims Handler

Location: Glasgow, hybrid working

Salary: £24,000 - £30,000

Experienced in commercial or domestic property claims?

Our client is a leading claims management and loss adjusting specialist, with a strong reputation and presence around the world.

They specialise in providing services to a range of markets including aviation, crisis management, construction and engineering, entertainment and contingency, environmental consulting, marine to name a few.

Currently they are on the lookout for a Property Claims Handler to join the team in Glasgow. Here you’ll get the chance to handle a portfolio of property and liability claims for clients in the UK as well as Europe.

If you currently handle domestic property claims and are looking for an opportunity to progress, this would be an ideal step up for you.

What will you be doing?

As part of the claims team, you will be required to review and resolve customer claims within authorised limits ensuring that both the customer and the business are satisfied with the outcome
You will be taking ownership of claims from initial call through to conclusion, this will include negotiation, decision making and excellent customer service
Build meaningful relationships with clients and colleagues, ensuring all stakeholders are kept up to date regularly
Via telephony, email and chat channels you will ensure delivery of a focused claims service ensuring a world-class customer experience
Produce and issue basic documents/reports in compliance with professional standards
Identification and resolution of potential fraud, repudiation and voidance
Ensuring invoices raised are accurate and timely
Work closely adjusters where appropriate
Attend client review meetings

About you:

Property claims handling experience with an Insurer or Loss Adjuster etc
Good customer service, confident and professional manner when dealing with clients
Keen to work towards insurance qualifications such as CILA or Cert CII

In return:

Join a team that will support you and invest in your career development, supporting you towards gaining industry qualifications
Opportunity to work on a range of commercial claims with a leading company in the industry
Salary up to £30,000 depending on experience
Death in service (4 x annual salary)
25 days holiday + bank
Health insurance
8% pension

Open to finding out more? Click apply and we’d be happy to offer more info.