Evolve-IT are delighted to bring to market a position with a leading provider of office solutions, specializing in hardware maintenance and support services.

They are seeking a highly skilled Field/Support Engineer to join their team in the Dundee area. The ideal candidate will be responsible for maintaining and servicing a variety of office hardware, including scanners, printers, and other equipment. As the Field/Support Engineer, you will be the face of the company, providing on-site support and troubleshooting to ensure the equipment operates smoothly.

What will your role be?

· Perform routine maintenance and repairs on scanners, printers, and office hardware.

· Diagnose technical issues and provide timely solutions to minimize downtime.

· Install and configure new equipment as needed.

· Collaborate with clients to understand their specific requirements and provide customized solutions.

· Keep accurate records of service calls, repairs, and maintenance activities.

· Provide training and support to end-users as needed.

How could you be perfect?

· Proven experience as a Field Engineer or similar role, preferably in the office equipment industry.

· Proficiency in maintaining and servicing scanners, printers, and office hardware.

· Strong troubleshooting skills and ability to resolve technical issues efficiently.

· Excellent communication and customer service skills.

· Valid driver's license and willingness to travel within the Dundee area.

· Ability to work independently and manage time effectively.