Digital Communications & Website Manager - 6 month contract

Pay rate: 200-250 per day via umbrella

Location: Glasgow or Edinburgh, hybrid working

Reporting to: Senior Digital Communications Manager

About the organisation:

SGN manages the network that distributes natural and green gas to approximately six million homes and businesses across Scotland and the south of England. Their primary responsibility is the safe and reliable delivery of energy through more than 44,000 miles of underground pipelines.

About the Role:

We are seeking an experienced and technically proficient Digital Communications & Website Manager to lead the day-to-day management, maintenance, and development of SGN's external websites. Reporting to the Senior Digital Communications Manager, this role is central to ensuring our digital platforms are secure, accessible, high-performing, and aligned with organisational objectives. The role also requires some duties around management and stewardship of their social media channels.

You will bring a strong blend of technical expertise, content governance knowledge, and stakeholder engagement skills. The role involves working collaboratively with teams across IT, Transformation, Customer Experience and Communications as well as with external agencies and suppliers.

Key Responsibilities:

Technical management

Oversee the performance, stability, and security of external websites
Collaborate with IT, Transformation teams, and external agencies on deployments, updates, integrations, and technical maintenance
Provide first-line technical support for CMS users and website-related issues
Implement minor technical or design updates using HTML, CSS, and JavaScript where required
Perform administrative duties related to the organisations digital presence

CMS management and development

Administer and continuously develop the CMS to meet organisational needs
Manage user access, permissions, and editorial workflows
Work with developers to scope and deliver new features and functionality

Content governance

Conduct regular content audits to ensure accuracy, relevance, and consistency
Develop and maintain editorial schedules across departments
Establish and manage web content policies, including tone of voice, accessibility, and house style (WCAG 2.2)
Deliver training and guidance to colleagues on producing effective web content

Content creation and optimisation

Write, edit, and optimise user-focused web content aligned with brand and communications strategy
Source and manage visual assets for online use
Ensure content is optimised for SEO, accessibility, and usability
Support the wider team with social media content creation, publishing and administration

User Experience and Analytics

Produce sitemaps and visual website structures to improve navigation
Monitor website performance using analytics tools and recommend improvements
Gather user insights through surveys, feedback, and usability testing

Collaboration and Stakeholder Engagement

Align website activity with wider communications campaigns and organisational priorities
Partner with IT, Customer Experience, and Transformation teams to support digital integration
Manage relationships with external agencies, developers, and suppliers
Stay up to date with emerging web technologies, accessibility standards, and digital best practice

About You

We are looking for a strategic and detail-oriented digital professional with strong technical and content management expertise.

You will have:

A relevant degree or equivalent professional experience
Proven experience managing large, content-driven websites and CMS platforms
Strong understanding of website architecture, hosting environments, and web development processes
Working knowledge of HTML, CSS, JavaScript, and APIs
Excellent web copywriting and editing skills
Experience conducting content audits and managing editorial workflows
Knowledge of SEO, web accessibility (WCAG 2.2), and data privacy best practice
Experience using analytics tools such as Google Analytics, Tag Manager, and Search Console
Strong organisational skills with the ability to manage multiple priorities and projects
Excellent communication and stakeholder management skills, including the ability to explain technical concepts clearly

What you'll bring to the role:

A strategic and tactical mindset
Strong problem-solving and troubleshooting capability
The ability to manage complex, non-routine digital challenges
Confidence working with senior stakeholders and cross-functional teams
A proactive approach to improving user experience and digital performance

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

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