At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do

Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience

Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members

Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be

Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together

Support your local community - get involved in all kinds of activities and events!, What makes a successful member of our team? Check out the top traits we're looking for and see if you have the right mix.

Forging Relationships

Speaking Up

Co-operation

Inspirational Communication

Supporting Change

A genuine care for the needs of customers and members

Great people skills, with the ability to build positive relationships with customers and colleagues

A positive approach to change and problem solving

The flexibility to work a range of different shifts

As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages., This isn't your standard food retail job, and no two days will be the same. But the one thing that won't change is your dedication to providing great service to our customers and members. Our stores are a strong part of the local community and we're proud to give back to them. So not only will you be helping customers find what they need, making sure the store looks good, and introducing them to our membership scheme. You'll be building relationships and getting to know who shops with us every day. Because that's what being part of a community is all about. That's the Co-op difference. And you'll do it all with a smile on your face, just so you can put a smile on theirs.

Our past, present and future is all about making a positive impact on our communities.

We're proud our business helps to create new spaces and facilities in local neighbourhoods.

There's a sense of purpose in contributing to the health and wellbeing of our communities.

Whatever job you do, you can have a real impact in helping to improve everything from community safety to education.

Holidays starting from 31 days holiday per year (includes bank holidays)

30% off Co-op branded products in our food stores

Pension with up to 10% employer contributions

Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

Services to support your physical, mental and financial wellbeing

YuLife - a wellbeing app that rewards healthy behaviours with vouchers to spend at your favourite brands, Pay: £12.00 per hour

30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)

A pension scheme with up to 10% employer contributions

Wagestream- a money management app giving you access to a percentage of your pay as you earn it

31 days of holiday (including bank holidays, pro rata for part time colleagues)

Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations

24/7 employee assistance service

YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands

Full, paid training and dedicated support for your personal development and career progression

Rotas shared three weeks in advance and accessible on your phone

Cycle-to-work scheme