Are you experienced in retail, with a passion for gin and providing exceptional customer experience? If so, we may just have the perfect opportunity for you as part of our brand-new Edinburgh Gin Distillery!

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Our Story…

Born in 2010, and distilled in the heart of our namesake city, Edinburgh Gin has established itself as a pioneer in craft and wonder-filled flavour. We have been consistently rated on TripAdvisor as one of Scotland’s top tourist attractions through an offering of innovative and engaging experiences. Not one for ‘resting on our laurels’, in January 2024 we closed the doors to our Edinburgh Gin West End Distillery and Hanover Street retail shop in preparation for our extraordinary next chapter…

Nestled in the heart of Edinburgh’s Old Town, excitement is distilling as we look forward to opening our brand-new, state-of-the-art distillery at the Arches on East Market Street, where traditional craft meets innovation and we celebrate the art of gin-making amidst breath-taking views of Edinburgh’s skyline. This ongoing investment is a true testament to the pride we have in our product and our commitment to sharing this with our visitors, ensuring everyone who comes to see us has the most exceptional Edinburgh Gin experience.

With plans to welcome visitors from late 2024, our new Brand Home is more than just a distillery; it's a place where stories are told, where discoveries are made, where life-long connections are made with our brand, and where the spirit of Edinburgh comes alive.

As we embark on this next evolution of our Edinburgh Gin journey, fuelled by our passion for gin and dedication to excellence, we are now looking for kindred spirits to join us at this truly exciting time…

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Our Opportunity…

As we prepare to open the doors to our brand-new Distillery, we are now looking for a Retail and Admissions Supervisor to join us at what is a very exciting and critical time for our brand and distillery.

Our Retail and Admissions Supervisor will support our existing Retail and Admissions Manager in overseeing the day to day operation across retail and ticketing across our Edinburgh Gin Distillery and concession store within John Lewis Edinburgh, leading by example and using best practice to provide our visitors with an exceptional experience during these crucial first and last touch points, whilst seeking opportunities to increase sales.

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Who We Are Looking For…

We are looking for a warm, friendly, engaging and charismatic individual, who shares our passion and enthusiasm for our product, brand and providing exceptional customer experience, acting as a true advocate for Edinburgh Gin.

The successful candidate will be an experienced retailer with strong communication skills who is naturally at their best when engaging with consumers, whilst also being able to liaise effectively and build relationships with key internal and external stakeholders. A team player with a keen eye for detail and the ability to take the initiative, who leads by example to support the Retail and Admissions Manager to create a culture of excellence – this will be essential as we establish our new retail offering within the Distillery and onboard our brand-new team of Retail Distillery Ambassadors making this a unique opportunity for the right candidate!

Our Retail team will utilise various IT systems in their day to day activities, therefore the candidate must be technically competent. Understanding KPI’s is essential and having the ability to understand commercial data and reporting would be advantageous.

This is a full-time opportunity, working on a ‘5 from 7’ day basis. With the Distillery open 7 days per week and due to the very nature of our industry, we are looking for candidates who can be flexible in their availability including weekends and evenings. In addition, the role holder must be comfortable supporting the smooth operation and resourcing across dual-sites (Edinburgh Gin Distillery and the concession store within John Lewis Edinburgh).

Due to the nature of our roles, candidates must be 18 or over and also be able to demonstrate that they currently have the required documents to live and work in the UK.

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What We Will Provide You…

A permanent role with a guaranteed monthly income based on our annualised hours contract
A highly competitive hourly rate of £13.17
A generous benefits package including enhanced annual leave, company pension scheme and product discount to name but a few

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Alternative Roles within our Edinburgh Gin Distillery...

At this time, we are also welcoming early interest applications in the following roles:

Distillery Ambassador (Visits)
Distillery Ambassador (Retail & Admissions)
Distillery Ambassador (Bar)
Housekeepers

For more information and to register your interest in one of these opportunities, please visit our website.

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Next Steps...

Our Retail & Admissions Supervisor (Edinburgh Gin) is a varied and rewarding role so… if this type of role excites you then we’d love to hear from you!

Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

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Ian Macleod Distillers…

Edinburgh Gin is part of Ian Macleod Distillers, an entrepreneurial, family owned whisky and spirits business who own other premium and luxury brands such as Rosebank, Glengoyne, Tamdhu, Smokehead, to name but a few… ‘Crafting Spirits With Passion’ is what we do best! If you haven’t already, please browse around our company website and immerse yourself in our colourful history and sample the details of our exquisite brands.

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

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