Business Agility Lead

6 months - potential to extend

Edinburgh

Hybrid - 2 days per week onsite

Are you an experienced Agile Coach and passionate in mentoring teams to optimise their working practices?

An exciting opportunity has arisen for a Business Agility Lead (BAL), that will support teams across the bank in agile coaching driving effectiveness, efficiency and predictability to deliver value to customers and colleagues at pace.

In this role you'll:

Be working hand in hand with Lab Leaders (lab typically comprises 100-150 colleagues), who hold accountability for performance and maturity, whilst providing coaching and transferring capabilities so that teams are ultimately able to do this for themselves in time.

Use your experience in product delivery and customer-centric value hypothesis to empower and drive mindset and culture change across the labs.

Understand data and insights and use it to problem-solve and support Lab performance and productivity to drive lab cadence, and data quality.

Be jointly responsible for the performance of the lab including data quality, optimising flow of work, Lab topology, and agile practices.

Introduce proactive continual improvements and coach back to delivery when off track.

Support colleagues within your lab and platform to implement and refine agile practices (e.g. Scrum, Kanban, scaled frameworks etc.), using experience, data and relevant business knowledge.

Put your expertise in the different agile approaches into practice and use your own judgement to decide when and where to apply them, whilst ensuring they are embedded throughout.

Use your knowledge in Agile Methodology and Tooling, to stand up new agile teams, providing coaching and advice and sharing experience on the most appropriate methods and tools to use for the specific work required.

Support and coach teams with various techniques, including facilitation, training and education where required and continuously evolving market insights.

WHAT YOU'LL NEED

We're actively seeking to build a team that reflects a wide range of experiences and thinking approaches and would like to encourage applications from candidates with different background and ways of thinking.

To be successful in this role, however, you would as a minimum need to demonstrate experience in all of the below in your application:

Agile Coaching

Proven experience in Agile Coaching and methodology (with relevant certifications e.g. Kanban, PSM3, coaching or other equivalent qualifications etc.).

Experience in coaching and influencing senior leadership in adopting agile ways of working and behaviors and in product-based delivery.

Agile Toolset

Working experience of using Agile toolset including JIRA, JIRA Align and Confluence.

Data-lead decision making

Understanding of Agile Delivery Metrics and data-lead decision making.

Evidenced experience in using data and insights to problem solve driving productivity and cadence.

ABOUT WORKING FOR US

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organizations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know in your application, so tell us how we can support you!

Agile Coach background and experience - facing 2 grades above, lab leads, product/tech leaders

Delivering change and run activity, stabilising

Comfortable with senior stakeholders

Data proficiency, trends and analysis

Responsibility that labs are prioritising right stuff

Storytelling.

Product/Management, leadership approach is a benefit

Behavioural - self motivation, proactive, working independently,

Interview via Teams. 2 interviewers. Role based questions followed by Values and behaviours from LBG values.

Regulated industry experience beneficial

Jira and confluence experience required,

Pontoon is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Pontoon is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

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