About the role:

As a Key Worker, you will inspire, support and challenge your participants to overcome barriers and move confidently into training, further education or employment. You will manage a caseload, build trusted relationships, and deliver tailored, practical support that makes a real difference to individual outcomes.

This is a varied, people focused role requiring strong engagement skills, adaptability and a genuine passion for supporting people.

As a Disability Confident Leader, we actively encourage applications from people with disabilities or long term health conditions. We will interview all disabled applicants who meet the minimum criteria and make reasonable adjustments to ensure no candidate is disadvantaged

Key responsibilities:

• Manage a caseload through proactive engagement with communities, schools, partners and referral organisations.

• Complete assessments to understand individual aspirations, skills, experiences and barriers.

• Design, deliver and regularly review personalised action plans that support progression and achievement.

• Provide effective one to one support to reduce barriers for your participants allowing them to reach individual goals.

• Monitor progress, maintain accurate records and adapt support to achieve positive outcomes and meet KPIs.

Required criteria:

• Experience supporting individuals with barriers to employment, including long term unemployment, health conditions or complex life circumstances.

• Excellent communication skills, with the ability to engage, motivate and positively challenge others.

• Ability to deliver person centred, outcome focused support, including action planning, motivating and sustaining outcomes through continuous support.

• Strong organisational and admin skills with experience of working in a performance or target driven environment.

Desirable criteria:

• Experience of working across multi agencies

• Existing knowledge of the local labour market and support services

• A proactive, solutions focused approach with a track record of driving positive change.

NB: This job description is intended as a guide. Duties may change in line with service needs and will be agreed through the business performance management process.

For the successful candidate, this role will require a disclosure check appropriate to the level of responsibility involved. We handle all disclosure information in line with the relevant safeguarding legislation and the DBS Code of Practice, ensuring a fair and transparent process for all applicants. Cost will be reimbursed through our onboarding and internal expense process.

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