A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.
his is a fantastic opportunity for the right individual to;

Be an integral part of the wider Executive Support team, supporting PwC stakeholders across the UK

Develop their personal skills as well as technical to enhance their career

Expand their networks across PwC

Significantly broaden their understanding of the firm

Management of stakeholders diaries using autonomy to make decisions.

Ability to draft stakeholder emails and engaging with stakeholders to make decisions

Proactive research, organisation and delegation of global travel logistics

Timely preparation of expenses and invoice claims for stakeholders, ensuring compliance to the relevant expenses policy.

Stakeholder meeting management, including preparation and attendance of meetings, producing minutes and follow up actions.

Project coordination - attend project meetings (as requested) to understand requirements, delivery timescales, supporting actions and regular interaction with the project team.

Draft and proofread internal and external communications for quality, accuracy and relevance, consulting with stakeholders and relevant teams.

End to end organisation and management of a wide range of events; both internally and externally.

Understanding of stakeholders priorities, clients and teams to optimise stakeholder time management.

Provide support on the Firm's Client Relationship Management system (Salesforce) including navigation of dashboards and creating opportunities.

Engagement on social media campaigns when directed following PwC policies and guidelines.

Basic capability and understanding of data manipulation, visualisation and insights.

Support stakeholders and others in upskilling of Firmwide systems.

Apply understanding of regulatory requirements and data management, ensuring compliance deadlines are met.

Take ownership of all enquiries and problems, resolving or escalating issues as appropriate.

Build a diverse network of relationships and engage with various initiatives, social mobility, participation in projects, firmwide live streams.

Identify opportunities for efficiencies and promote the range of services within IWS with stakeholders.

Upwardly manage your stakeholders to ensure they also comply with the Firm's policies and procedures and meet Firms deadlines.

Demonstrate knowledge of wellbeing initiatives within IWS, Stakeholders and their teams

Delegate transactional work where appropriate to effectively manage workloads.

Ability to drive own continual self development

Able to demonstrate strong organisational skills and high levels of self-motivation.

Strong prioritisation skills with the ability to support multiple stakeholders who might have conflicting priorities.

Excellent influencing and communication skills

Ability to work proactively, and make decisions where appropriate.

Ability to develop strong internal and external networks

Show a curious mindset to existing and emerging technologies to support new ways of working and the ability to embrace and adapt to new technology in a fast moving tech environment.

High levels of confidentiality and resilience due to the busy nature of the role.

Ability to participate in firm pilots to support system improvements.

Accurate and consistent recording of time to support wellbeing and capacity

Role modelling inclusivity by demonstrating a sound knowledge of cultural differences, global mindset and inclusion and diversity.

Demonstrate flexibility and agility to support the delivery of business objectives

Business Solutions and Infrastructure Workplace Secretarial (IWS) sit proudly at the heart of the firm. The IWS team of c.700 is key in delivering operational, administration and management services to our colleagues, working together to drive solutions.