2 x Business Support Officer, West Lothian Civic Centre 480.11 - INTERNAL APPLICANS ONLY - WEL08205

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INTERNAL APPLICANTS ONLY

Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us)

This post was created as part of an organisational change process and will be based in a new corporate Business Support Service, where the successful candidate will be working across all council services, maximising council effectiveness through analytics, learning and improvement.

You will be part of the corporate Performance Team that will deliver performance management, improvement and information assurance support to council services.  This will include provision of analytical and quality assurance support to leaders and services across the council.

You will support the implementation of corporate performance, improvement and information assurance processes that will help the council to improve and/or meet business requirements.

You will have experience of collating and analyzing data to identify trends and improvement opportunities.  This will include the development of management reports and recommendations and performance information that will be reported through the council’s governance structure and used by senior officers and stakeholders to assess service performance. 

You will support information governance arrangements in the council and assist services to respond to information requests and complaints within timescale.

This permanent role represents an exciting and challenging opportunity for a highly motivated individual. With a professional manner and excellent communication skills, you should be able to work to deadlines and deliver high quality, accurate management information to a variety of stakeholders.

Whilst the post is advertised on a full-time basis, those wishing to work on a part-time basis are welcome to apply.