Access to Health Records Co-ordinator

An opportunity has arisen for an individual with excellent communication and organisational skills to join the Access Team in Health Records, Ninewells Hospital.

The Access Team process Subject Access Requests from patients and their representatives and requests from other agencies for patients health records related information. This includes scrutinizing the request, collating information, seeking permissions to release and compiling and completing in a timely manner in line with GDPR guidelines.

Applicants should have a good attention for detail, polite telephone manner, excellent oral/written communication skills and good keyboard skills. Daily telephone and email contact with patients, other NHS Tayside departments and outside agencies including Solicitors, Police Scotland and Procurator Fiscal requires a professional manner, tact and diplomacy. Knowledge of Subject Access Requests, Data Protection Act/GDPR as well as experience of TrakCare, Clinical Portal and MS Office would be advantageous.

Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside