Administration Officer

We have an opportunity for an Administration Officer to join our Regional Gas Management team, based in Glasgow. The main purpose of this role is to provide an efficient and comprehensive support and administrative service to the regional teams within the Sanctuary Maintenance Services.

The role of Administration Officer will include:

• Carrying out the daily administration duties of the Gas team across all of Scotland, including performance management, liaising with merchants, ensuring qualifications are updated and training is scheduled within correct time frames


• Support the regional teams by ensuring accurate and timely information is collected, collated, prepared and presented


• Provide managers and colleagues with clear guidance, information and practical advice


• Support the management and maintenance of relationships with internal and external stakeholders, residents and contractors, Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.


• Recent experience of undertaking a similar role


• Proficient user of Microsoft packages including Word, Excel, PowerPoint, Outlook and Teams


• Good organisational and planning skills


• Ability to work independently and use own initiative


• Good communication, interpersonal and customer care skills
  
  Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
  
  As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:


• 25 days annual leave (rising to a maximum of 30 days) plus public holidays


• A pension scheme with employer contributions from Sanctuary


• Life Assurance


• Employee Advice Service including counselling


• Cycle to Work scheme


• Voluntary health plans


• Employee discounts


• Wellbeing support and tools


• Employee recognition scheme


• £26,592 per annum (rising to £27,992 per annum after 12 months, subject to satisfactory performance)